Support Officer

4 weeks ago

Kirkland Lake, Canada Northern College of Applied Arts and Technology Full time

**Job Features**:
**Job Category**:
Full Time - Temporary Leave Replacement (Appendix D)

**Competition #**:
23-27

**Closing Date**:
May 4th 2023

**Effective Date**:
Immediately - Apr. 1st, 2024

**Classification**:
Support Staff

**Salary Range**:
$ 30.87 to $35.77 (Payband G)

**Starting Salary**:
$ 30.87

**Hours of Work**:
35 hrs/wk

At Northern College, we’re committed to the ongoing success and development of everyone who passes through our learning spaces, whether they be our students, employees or community members. We believe in investing in those who invest in us, constantly working to build a collaborative and friendly working environment while offering top tier benefits and generous pension packages to our eligible full-time employees with purposeful, rewarding work, supportive supervisors and positive, engaged work teams.

What you will be doing:

- Coordinate key staff to ensure daily expert records processing within the Student Information System (SIS);
- Liaise and coordinate fact-gathering and reporting;
- Consult as needed and resolving student or staff issues and elevating client enquiries as needed to the Director with fully developed case briefs;
- Assist processes including timetabling in periods of high demand or staff absence;
- Respond to enquiries concerning transcripts and other records;
- Setting, administering and promoting staff and student government attention to annual critical paths; and
- Check and reconcile reports such as Second Career or First Generation data.

A detailed job description is available from the Human Resource Services department.

What you will need to be considered:

- Two year diploma in Office Administration, Business Administration (Accounting preferred), or Information Systems Diploma or relevant equivalent; and
- 5 years of practical experience with information systems that utilize spreadsheets and database software.

The incumbent may be required to provide a criminal reference check.

As part of Northern College’s action on reconciliation, the College recognizes its responsibility to make a difference through increasing the number of Indigenous employees who work in the academic field. We encourage applicants who identify as Indigenous to apply.

Northern College is committed to an inclusive, barrier-free selection process. To request reasonable accommodation at any time during the selection process, please contact the Human Resource Services department. Information received relating to accommodation needs of applicants will be addressed confidentially.

Northern College values diversity and is an equal opportunity employer.

We thank all applicants for their interest in Northern College, only those to be interviewed will be contacted.

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