Legal Support Services Assistant

1 month ago

Toronto, Canada Fasken Martineau DuMoulin LLP Full time

Reporting to the Supervisor, Legal Support Services (LSS), the Legal Support Services Assistant will act as document specialist with a focus on corporate and real estate documents supporting our Toronto, Ottawa and London, UK offices.

Hours of work are from Monday to Friday, 9:00 a.m. to 5:00 p.m. Occasional pre-authorized overtime may be required to meet client needs. We are currently working a hybrid work arrangement.

**At Fasken, success means**:

- Having a strong client service approach - you’re ready, willing, and able to put our clients first and exceed their expectations
- Caring about one another - you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community
- Working collaboratively - you’re a self starter who values working in a collaborative team based environment
- Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties
- Approaching your work with agility and the willingness to learn and utilise new technology
- Being adaptable to changing priorities in a fast-paced environment while being organized and maintaining accuracy with a high attention to detail
- Demonstrating strong research, investigative and problem solving skills with the ability to exercise judgement to resolve issues
- Treating sensitive and confidential matters with discretion and diplomacy at all times

**Primary Responsibilities**
- Managing intake of work, logging incoming work requests and coordinating to meet deadlines
- Creating, transcribing, editing, formatting and proofreading a variety of legal documents, spreadsheets, and presentations
- Troubleshooting document issues and assisting with advanced document processing tasks such as mail merges, conversions, org charts, tables, graphs, excel charts, hyperlinks, bookmarks and cross-referencing
- Preparing closing books including bookmarking of documents
- Liaising with and providing exceptional client service to our Toronto, Ottawa and London, UK firm members
- Collaborating with and mentoring new team members in person and via Teams screensharing
- Assisting with other administrative tasks and assignments

**Required Knowledge and Experience**
- Advanced-level technical skills in MS Office 365 (including Word, Excel, PowerPoint, Outlook), Adobe DC and iManage, etc. MOS Certification would be an asset.
- Completion of a post-secondary Legal Assistant or Law Clerk course
- A minimum of three plus years of previous law firm experience as well as a recognized certificate in legal office administration (large firm experience would be an asset)
- In-depth understanding of business and legal terminology

**Diversity and Inclusion**

At Fasken we are committed to creating a diverse, equitable and inclusive Firm. Our commitment includes ensuring equitable access to employment and equitable opportunities to advance and succeed at the Firm.

**Accessibility and Accommodation**

**Background and Reference Checks**

Any offer of employment may be conditional upon references and full background checks including a criminal record check, a credit check, employment and educational verifications.

**Your Application**

**NO AGENCIES, PLEASE.

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