Gallery Host

**Overview**

The Canadian Museum for Human Rights (CMHR) is a national museum dedicated to the evolution, celebration and future of human rights. It is the first national museum in Canada to be built outside the National Capital Region. Located in the heart of Canada in Winnipeg, Manitoba, the CMHR rises from the Prairie earth at The Forks, which has been a meeting place for over six thousand years.

The CMHR delivers an immersive, interactive and memorable experience for visitors of every background, age and ability. Each visitor has access to a fully reinvented museum experience that reflects a design approach that sets new Canadian and world standards for inclusion and universal accessibility.

We are seeking talented individuals who are motivated to share their passion and commitment to join our team. Together, we aim to enhance the public's understanding of human rights, to promote respect for others, and to encourage reflection and dialogue.
- Here at the CMHR, we embrace diversity and inclusion. We offer opportunities to take part in a variety of family-friendly benefits, social councils, and other incredible perks including:_
- Annual membership to the CMHR
- In-house discounts to the Museum Boutique, Boreal Bistro and Cloud Coffee
- Subsidized pass for Winnipeg Transit
- Health and dental benefits plan and pension plan
- Leave for traditional Indigenous practices such as hunting, fishing, harvesting or gathering
- Opportunity to be a part of various committees and councils
- French-language learning opportunities

**_About the role_**

The Canadian Museum for Human Rights (CMHR) is centered around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The Gallery Host will collaborate with others in the organization to support our collective efforts to build a workplace culture that is inclusive, equitable, innovative and focused on inspiring action.

Reporting to the Manager, Program Delivery, with daily supervision by the Assistant Managers, Gallery Hosts work in the Museum’s galleries where they greet visitors, ensure the security of visitors and the exhibits, answer exhibition content questions, deliver interpretive gallery animations or talks to casual groups of visitors as well as prescribed in-gallery programming, and provide general information concerning services, programs and exhibitions. The incumbents will be strong and thoughtful communicators, critical thinkers and innovators, and will bring a collaborative approach to their role.

**_What you will do_**
- Contributes to a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountable behaviours.
- Provides visitors with general information concerning services, programs and exhibits, resources and wayfinding.
- Provides basic interpretation of Museum exhibits and seeks advice or guidance from Interpreters when needed and appropriate.
- Delivers in-gallery interpretive programs and assists with organizing program supplies, encourages visitors to participate in programs, and demonstrates activities.
- Maintains a high level of knowledge and familiarity with the Museum’s content.
- Facilitates discussions and dialogue and employs appropriate techniques to manage sensitive discussions.
- Assists with evacuation procedures i n the event of an emergency.
- Maintains a safe environment and acts as a first point of contact to escalate security matters to the appropriate staff member.
- Accommodates the needs of visitors in gallery as required.
- Performs other duties as assigned.

**_ What we're looking for_**
- High school diploma or equivalent plus a minimum of 1 year of experience working in customer service or a combination of education and related experience.
- Commitment to human rights principles, including respect, equity, inclusion and dignity for all.
- Ability to work both independently and collaboratively in a team-oriented environment.
- Available to work shifts (weekdays, weekends, evenings and general holidays).

**_Desired Qualifications_**
- Knowledge of general security practices.
- Experience with public speaking, teaching or heritage interpretation.
- Relevant and similar experience in a related organization (e.g., museum or other not-for-profit organization or tourism industry).
- Ability to use Microsoft Office (Word, Outlook, Teams) and search engine apps (iPad).
- The ability to communicate in additional languages, spoken or visual (e.g., ASL or LSQ).

**_Official Language Proficiency_**

Various
- If bilingual:_

C - Oral Proficiency (Advanced), B - Written Comprehension (Intermediate)

**_ Conditions of Employment_**
- Security Screening Level - Reliability Status
- Child Abuse Registry Check

**_ Other_**
- Union status: in scope
- Flexible hours of work, including weekdays, weekends, evenings and holidays.
- Required to wear a Canadian Museum for Human Rights issued uniform.
- A considerable amount of standing and