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Salesforce Business Analyst

1 month ago

North York, Canada Pro-Integrated services Ltd Full time

**Job Title**: Business Analyst

**Location**: North York, ON (Hybrid - 3days/week)

**Job Type**: Full Time

**Responsibility**:

- Salesforce: Sales, Service, Experience and Marketing Cloud(s) / Customer Data Platform
- Cultivate a partnership between IT, Business Owners and all Stakeholders
- Function as a business partner or consultant for functional management
- Design, configure (where applicable) and provide necessary training to Business users as new functionality is introduced (Salesforce)
- Create and maintain system documentation for internal / external parties
- Analyze complex business opportunities and help / recommend solutions within Salesforce
- Closely work with system integrator(s) and partners to enhance current design/configuration based on user specifications and business requirements
- Act as the liaison between business users and development teams
- Perform system regression testing for new releases or upgrades to Salesforce
- Lead and/or assist in special projects as required

**Must Requirement**:

- Vax required (2 dose)
- Salesforce: 1 to 3 years
- Business Analysis: 5 years
- Functional Application Support: 1 to 2 years

**Salary**: $80,000.00-$100,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Salesforce: 4 years (required)
- Business Analyst: 5 years (required)
- Functional Application Support: 3 years (required)