Parts & Ecommerce Consultant
6 months ago
**High Road Langley BMW DUCATI** is a premiere motorcycle shop in Langley, Canada and has a great opportunity as a **full-time Parts & Ecommerce Consultant**.
We go beyond the surface..our purpose is:
- **“Connecting people and promoting life experiences through motorcycling”**_
Motorcycling is not just a pastime but a highway to life experiences full of fun, passion, community, travel and adventure. We understand this character and help people live their dreams.
Surrounded by two most incredible brands of motorcycles that are on the cutting edge of technology, excitement and passion, the dealership has created a solid foothold in the hearts of the motorcycle community fostered by our growing team of customer service oriented staff. If you are looking to work in a fast paced and exciting environment surrounded by good people and great customers, this is an opportunity for you.
**Basic Job Description**:
The primary goal of this position is to drive the sale of motorcycle parts and accessories in store and online while ensuring customer needs and expectations are met and dealt with on a timely basis; assist in the merchandizing and display of product for sale; assist in developing processes and procedures within the parts department; and maintain inter-relations with the other departments to assist in developing a proper team.
**Primary Responsibilities**:
- Assist in meeting sales targets for the parts & ecommerce department
- Assist in keeping inventories at reasonable levels, track and develop min/max processes, programs to move old and obsolete inventory
- Assist in the ordering, accurate receiving of all inventory, stocking and sales
- Responsible to ensure customer experience is maintained at high levels
- Have in-depth product knowledge and research options for customer requests in a timely fashion
- Drive and develop the merchandizing of product to enhance sales in store and online
- Order fulfillment, picking parts, packaging and shipping
**Qualifications**:
- Previous parts experience is preferred
- Mechanical aptitude is preferred
- Previous customer service experience is a must
- Acute level of detail and accuracy and problem solving skills.
- Demonstrates a high level of personal integrity.
- Very strong communication skills, organizational and time management skills.
**Salary**: $19.00-$23.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Store discount
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Overtime pay
Work Location: In person
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