Order Processing Supervisor

3 weeks ago

London, Canada Maple Leaf Foods Full time

**The Opportunity**: Maple Leaf Foods is embarking on one of the most exciting journeys in its history through the build and startup of a world-class, leading edge manufacturing facility producing premium, value added fresh poultry products. The new 660,000 square foot facility will call London, ON home and will employ over 1,600 employees as we ramp up operations over the next few years.

We are looking for equally enthusiastic people who want to join our team as we start to climb our own version of Everest. As with every great feat, the realities of this opportunity may come with some challenges and we are looking for people who have the commitment to working through these together. We believe that participation in this start-up requires great passion for our objectives, the flexibility to adapt to the needs of the environment, and a resilient spirit rooted in the desire to achieve winning results as a team. Together we believe we will do great things for our people, our consumers, and our communities.

If you think that this opportunity might be for you, we encourage you to read more details about this exciting role below.
**Snapshot of a Day-in-the-Life**: Reporting to the Materials Leader, the Order Processing Supervisor will guide their team and manage the daily workflow with scheduling of the outbound shipments. You are responsible for the administrative functions and operations of the order processing team and ensuring that all functions are performed in a timely manner ensuring on-time departures. You thrive in an environment that is fast paced and have a keen sense for continuous improvement. This position requires a high-level of communication and collaboration among departments with a servant leader mentality.

As an Order Processing Supervisor, you will:

- Consistent with our leadership values, act as a champion for our culture by leading the Order Processing team in the development and execution of a positive and productive environment.
- Responsible for coordinating daily orders with the Warehouse and Transportation teams
- Collaborate with Production and the Finished Goods Warehouse to ensure the execution of accurate on time shipments
- Responsible for the accurate billing of all shipments departing from the London Poultry facility
- Producing BOL, manifest and packing slips for all outbound shipments
- Creating and maintaining document retention processes that meet all company requirements
- Develop and maintain key performance indicators to measure the success of the order processing team.
- Manage the team’s hours, time off and absences.
- Focusing on a digital future, work with IS to develop processes and methods for document retention
- Responsible for the management of all Shipping Office supplies and inventory
- Support processes to direct the flow of inbound deliveries to the appropriate functions and site locations.
- Manage CHEP pallet transactions
- Adhere to and assist in the enforcement of Good Manufacturing Practices following all sanitation and process procedures and guidelines.
- Manage your team in a fair and equitable manner in accordance with company policies, and procedures to deliver operational and work environment objectives.
- Ensure all employees are properly trained in health & safety and food safety policies and procedures and the duties and responsibilities of their current role.
- Other project work as assigned by management.

**What You’ll Bring**:

- 3+ years of industry experience in Order Processing, Warehousing, Logistics, or related field.
- 3+ years of leadership experience.
- Bachelor’s Degree preferred.
- SAP experience with warehouse or transportation management would be an asset
- Excellent organizational and time management skills with a high degree of initiative and flexibility.
- A strong communicator, both written and oral, who is confident, decisive, able to deal with conflict and yet achieve win-win results,
- Comfortable and effective in working with all levels of a very diverse workforce
- Excellent interpersonal skills with the ability to manage conflict and build teams.

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to

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