Healthcare Solutions Manager

2 weeks ago


British Columbia, Canada Endo International Full time

Paladin is currently recruiting a Healthcare Solutions Manager (HSM) ideally based in Vancouver - British Columbia.

Position Summary

The HSM is responsible for launching new products while continuing to support established products into the Canadian Hospitals, Centers of Excellence and select Private Clinics in his assigned territory. He must be comfortable interacting with medical specialists in several therapeutic areas. He is cognizant about the IMC code of conduct, has experience with high ethical standards and within general pharmaceutical compliance regulations. He is a self-starter and demonstrate a strong entrepreneurial attitude in order to improve patient care. Finally, he works collaboratively with multiple internal stakeholders, which requires the ability to work in cross-functional teams.

Reports To

Regional Healthcare Solutions Manager

Specific Responsibilities
- Inform Healthcare professionals (HCP) about the latest safety public information and facilitate adverse events management by educational activities and intra/interdisciplinary consultations and/or trainings.
- Inform HCPs about efficacy, administration particularities and monitoring requirements of the assigned products according to labeling guidelines.
- Assess account potential and identify key stakeholders for each product (i.e. Physicians, nurses, pharmacists, allied health workers, CFO, management, etc.).
- Map centers of influence for the relevant medical specialties, facilitate interactions between stakeholders, and understand hospital formulary listing processes.
- Understand hospital to hospital influence and identify patient flows and referral patterns.
- Understand political, financial and logístical imperatives that can either improve or hinder patient access to ideal therapy.
- Conduct all required product and disease training.
- Manage assigned product budgets in accordance with corporate strategy.
- Analytical and strategic thinking skills
- Able to identify needs and to coordinate multiple stakeholders for a common objective
- Entrepreneurship
- Excellent territory management skills
- Excellent oral and written communication
- Strong capability in hospital account management
- Collaboration and Teamwork
- Strong negotiation, strategic analysis, leadership and customer networking skills
- Travel 20% of the time

Required
- University degree in science, health science, pharmacy or business.
- Minimum of 5 years of experience in a pharmaceutical company or hospital in healthcare professional facing roles or as a representative for specialty products.
- Experience working with MSLs, Market Access and Patient Support Programs.
- Excellent oral and written communication in English.
- Good understanding of IMC code of conduct and compliance framework.
- Good understanding of individual rights to privacy.
- Advanced understanding of private and public reimbursement landscape.

Note: The use of the masculine gender includes the feminine and is employed solely to facilitate reading.



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