Incentive Compensation Associate

2 weeks ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Distribution Compensation Services (DCS) is seeking an Incentive Compensation Specialist to join our team This team is responsible for managing Sales Incentive Plan (SIP) compensation for the Sun Life Financial Distribution (SLFD) leadership group on a monthly and quarterly basis.

In this role, the Incentive Compensation Specialist will work closely with Incentive Compensation Specialists to manage SIP compensation. They will also be responsible for responding to inquiries about plan administration, preparing reconciliations, and pulling reports to support data driven business decisions in regard to plan changes. This role reports to the Operations Manager, Distribution Compensation Services.

**What will you do?**
- Support the Incentive Compensation Consultants to provide accurate and timely delivery of monthly and quarterly performance incentive measures for key business partners; initiate the reconciliation process for investigation
- Act as a first response to support inquiries that come through the Incentive Compensation Inbox and Varicent SPM tool, and triage requests as necessary
- Provide support for routine requests including data requests, change requests and reporting of compensation results
- Deliver identified monthly and quarterly performance incentive measures
- Collaborate with Manager and Consultant to acquire relevant approvals from Senior Management in regard to sales incentive compensation results
- Investigate and resolve errors, variances, accounting discrepancies and system messages on a daily basis while adhering to established procedures and payroll deadlines
- Verify and validate transactions processed by other teams within Distribution Compensation

**What do you need to succeed?**
- A minimum of a high school diploma is required
- Experience in bookkeeping and/or accounting with a demonstrated ability to work with large data sets is strongly preferred
- Strong proficiency in Microsoft Excel
- Analytical and investigative with a knack for identifying formula gaps and variances
- Energetic, enthusiastic, and able to communicate effectively with people at all levels of the organization
- Excellent team player and with a customer-oriented mindset and demonstrated commitment to high quality service
- Strong organization and time-management skills with the ability to establish priorities and multi-task
- Proficient conflict resolution skills
- Able to work overtime during peak times frames and deadlines

**What will be nice to have?**
- Experience with Sales Performance Management

**What’s in it for you?**
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock, and savings programs to help build and enhance your future financial security
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- We’re proud to be a **Best Workplace for Hybrid Work** by Great Place to Work® Canada

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
40,500/40 500 - 66,000/66 000

**Job Category**:
Sales - Distribution Support

**Posting End Date**:
30/03/2023

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