Receptionist (Pwlrd)

We want you to join our team **A place you can hang your hat and call home.** We value the power of diversity, inclusion, individuality, dignity, knowledge, and hospitality. Our mission is to build and operate person-directed communities by providing care and hospitality for seniors.

**The Opportunity**:
**Your output matters to the Community Your attitude will determine your altitude** The **Office Administrator** role is a special person who is fun-loving, has a sense of humor, yet "gets the job done with a smile" attitude. Serving the community of **Points West Living - Red Deer. **This role is responsible for ensuring top resident care is priority, with a high level of focus in time management.

**Casual**

**Skills and key deliverables that will take you further**:

- You are a patient leader - team player, motivator, coach, mentor, and professional role model
- Coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care
- Commitment to Person Directed Care approaches and familiar with the Eden Alternative Philosophy and the Domains of Well-Being
- Strong internal and external stakeholder relationship building skills with Residents, family members to ensure the vibrancy of our community
- Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community
- Strong organization, communication, and time management skills
- Problem solving expert, calm and collected conflict resolution go to
- Ongoing monitoring and continuous quality improvement
- Demonstrates an awareness of accident and injury prevention and adheres to safe work practices
- Directing incoming inquiries, greeting visitors, Residents, and other Care Partners
- Exhibit excellent service by being courteous, caring, understanding, compassionate and respectful to all
- Maintaining accuracy and updating of files, and submissions in payroll process
- Coordinate, plan, and schedule as per budget guidelines, including overtime, time off approval, and vacation requests
- Maintain confidentiality of the Community
- Strives to attain excellence in Resident, family member and employee care partner satisfaction
- Performs other services/duties as assigned

**Foundational knowledge and experience to grow from**:

- High school graduate or GED
- Certificate/Diploma in Office Administration or equivalent preferred
- Obtain prior to employment, a clear criminal record check with vulnerable sector check
- Minimum of 2 years’ experience in office administration “required”
- Intermediate skills in Microsoft Office programs

**Why join our team?**
- Competitive compensation
- Life, Health & Dental benefits
- Health Spending Account
- RRSP program with employer maximum % matching
- Career and professional growth opportunities
- Looking for a happy corporate culture **The term staff is not used here, we are Employee Care Partners**

**(All FTE's with 24** hours+ Qualify for Benefits & RRSP)