Merchandise Associate

3 weeks ago

Moncton, Canada Elmwood Group - Home Hardware Full time

**Location**:
This full-time position is based at Magnetic Hill Home Hardware at 2463 Mountain road, Moncton,, NB.

The Hardware Associate provides all point-of-sale functions, including recording and collecting for customer purchases, processing transactions (cash, credit card, debit card) using retail software, keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), reconciling records of sales with cash and credit information and making sure they balance, and performing various services for customers, such as providing information and confirming prices, all done in a prompt, friendly manner. The associate performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

**Responsibilities**:

- Assist customers in locating merchandising in store, on homehardware.ca, as well as processing special
- Advise the designated manager of shortages, damaged goods, back-orders etc.
- Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and try to minimize waste.
- Answer the phone promptly and take messages according to store policy.
- Assist customers who need advice, information, or directions.
- Assist customers with carrying out of large or heavy items.
- Assist customers with finding all items needed to complete their project.
- Assist in training new cashiers.
- Attend store meetings, training sessions, etc. as required.
- Be familiar with items in stock and yard inventory, including product use and operation.
- Build special displays and signage for sales, promotions, and other special events.
- Call when special orders come in.
- Change prices on merchandise, bins, displays, etc. as necessary.
- Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
- Communicate product knowledge to the customer as appropriate.
- Determine customer’s needs by asking open-ended questions.
- Ensure customers are greeted within 30 seconds of entering the store or your department.
- Ensure customers have had a positive shopping experience; take steps to rectify if they haven’t.
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
- Follow proper procedures according to store policy regarding returns and refunds.
- Greet and verbally communicate with customers, management, and staff both in person and by telephone.
- Help unload incoming trucks.
- Keep the store tidy, storage area neat, clean, and orderly. Clean the store and check-out area at the end of the shift.
- Maintain price information (flyers, in-store promotions, etc.) for reference when customer price inquires arise.
- Maintain the check-out area and merchandise displays.
- Operate all point-of-sale equipment, including the cash register, with sufficient speed and accuracy.
- Page individuals over the public address system when necessary.
- Participate in regular cycle counting and assist in taking annual inventory counts.
- Process special orders for non-stock or out of stock items.
- Record repeat customer requests for product and follow-up when product arrives at the store.
- Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
- Reorder merchandise according to stores buying procedures.
- Tabulate sales at the end of the day and/or end of the shift and remove cash from the register in accordance with store policy.
- Verify signatures on the back of credit cards and expiry dates.
- Watch for shoplifting and act according to store policy.
- Work in a safe manner in accordance with provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management to have the situation corrected.
- Work on additional duties and assignments as assigned by management.
- Work on special projects as assigned by department manager.

**Skills and Qualifications**:

- High School graduation or equivalent.
- Ability to lift heavy materials and work in physically demanding environments.
- Strong work ethic and willingness to learn.
- Good communication skills and ability to follow instructions.
- Reliability and punctuality
- Bilingualism (French and English) is an asset.

**Preferred Qualifications**:

- Prior experience in construction or warehouse environments
- Familiarity with basic hand tools and equipment used in construction.

**Working relationships**:

- Reports directly to manager on duty.

**The Company**

The Elmwood Group has been proudly serving Southeast New Brunswick for over 45+ years with 8 retail locations offering unrivaled expert advice, product selection & support.
- 5 Home Hardware Building Centre locations: Elmwood, Dieppe, Magnetic Hill, Downey

  • Merchandise Associate

    1 month ago

    Moncton, New Brunswick, Canada Savers Value Village Full time

    About the RoleWe are seeking a Merchandise Processing Associate to join our team. As a Merchandise Processing Associate, you will play a vital role in creating an excellent experience for our customers, donors, and team members.Key ResponsibilitiesProcess merchandise in a timely and efficient manner to meet customer demand.Work collaboratively with the team...

  • General Merchandise Associate Pt

    3 months ago

    Moncton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • Retail Merchandising Associate

    1 week ago

    Moncton, New Brunswick, Canada Counter Intelligence Merchandising Inc. Full time

    Cosmetic Merchandiser OpportunityAre you a detail-oriented individual with excellent communication skills? We are seeking a part-time Retail Merchandising Associate to join our team at Counter Intelligence Merchandising Inc.**About the Job**In this role, you will be responsible for setting up displays and arranging products consistent with Planograms. You...

  • Merchandise Processing Associate

    5 months ago

    Moncton, Canada Savers Value Village Full time

    Description Job Title: Merchandise Processing AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Merchandise Processing Associate

    7 months ago

    Moncton, Canada Savers Full time

    Description Position at Value Village Job Title: Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We...

  • Merchandising Associate Specialist

    2 weeks ago

    Moncton, New Brunswick, Canada MCA - Merchandising Consultants Associates Full time

    About MCAMCA is a leading Canadian merchandising company that provides top-notch services to retailers and consumer packaged goods companies across Canada.Job SummaryWe are seeking a reliable Merchandising Associate Specialist to join our team. This is a part-time, hourly position that requires approximately 10-20 hours of work per week.Key...

  • Merchandising Associate Full Time- Contract

    4 weeks ago

    Moncton, Canada The Home Depot Canada Full time

    **With a career at The Home Depot, you can be yourself and also be part of something bigger.** - 6 Month Contract **Position Overview**: Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance...

  • Retail Merchandising Associate

    2 weeks ago

    Moncton, New Brunswick, Canada Merchandising Consultants Associates Full time

    Role OverviewIn this exciting opportunity with Merchandising Consultants Associates, we are seeking a skilled and motivated Retail Merchandising Associate to join our team in Moncton, NB. As a key member of our team, you will play a vital role in delivering exceptional merchandising services to our clients across Canada.Key ResponsibilitiesWe take pride in...

  • Merchandising Associate Full Time- Contract

    1 week ago

    Moncton, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger.6 Month ContractPosition OverviewMerchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer...

  • Merchandising Associate Full Time- Contract

    4 weeks ago

    Moncton, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. *6 Month ContractPosition Overview:Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the...

  • Senior Merchandising Specialist

    2 weeks ago

    Moncton, New Brunswick, Canada MCA - Merchandising Consultants Associates Full time

    We are seeking a Senior Merchandising Specialist to join our team at MCA - Merchandising Consultants Associates.Job SummaryThe successful candidate will be responsible for setting up attractive product displays and arranging products following detailed planograms, ensuring product visibility and brand representation are optimized. This role requires strong...

  • Fashion Associate

    2 months ago

    Moncton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...

  • Reset Merchandiser Pt

    7 months ago

    Moncton, Canada CROSSMARK Full time

    Job Posting: CROSSMARK is a leading sales and marketing services company and are currently recruiting for a Reset Merchandiser. The Reset Merchandiser will be responsible for leading or assisting in large-scale rearrangement of a store's products by stocking or restocking a product according to a new plan. This may necessitate tearing down and rebuilding...

  • Fashion Associate

    2 months ago

    Moncton, Canada Walmart Canada Full time

    **Position Summary... **:The Fashion Associate will provide customer service by processing and stocking all fashion merchandise and maintaining cleanliness on the salesfloor and in the backroom area. This will be accomplished by maintaining merchandising standards, accurate modular integrity and accurate signage all in a safe and clean environment. This...

  • Retail Merchandising Partner

    3 weeks ago

    Moncton, Canada Merchandising Consultants Associates Full time

    **Merchandising Consultants Associates**: **Department**: Merchandising **Location**:Moncton, NB **Workplace Type**: On-site **Job Type**: Part-Time, Hourly At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada. Our diverse range of services...

  • Stock Unloader Associate

    3 months ago

    Moncton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Retail Merchandising Partner

    3 weeks ago

    Moncton, Canada Merchandising Consultants Associates Full time

    Merchandising Consultants Associates Department: Merchandising Location: Moncton, NB Workplace Type: On-site Job Type: Part-Time, Hourly At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada....

  • Retail Merchandising Partner

    3 weeks ago

    Moncton, Canada MCA - Merchandising Consultants Associates Full time

    Merchandising Consultants AssociatesDepartment: MerchandisingLocation: Moncton, NBWorkplace Type: On-siteJob Type: Part-Time, HourlyAt MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada. Our diverse range of services includes Merchandising, Sales,...

  • Retail Merchandising Partner

    3 weeks ago

    Moncton, Canada Merchandising Consultants Associates Full time

    Merchandising Consultants AssociatesDepartment: MerchandisingLocation: Moncton, NBWorkplace Type: On-siteJob Type: Part-Time, HourlyAt MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada. Our diverse range of services includes Merchandising, Sales,...

  • Sales Associate

    1 month ago

    Moncton, Canada Spencer Gifts Full time

    Job DetailsBrand: Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as per Company Standards. The Sales Associate will support the Store Management Team by generating sales, sign waving, general...