Director, Records

6 days ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

The Business Effectiveness team within the Chief Administrative Office supports the Canadian Banking portfolio which includes Personal & Business Banking (PBB) and Canadian Commercial Banking and Wealth Management (Cdn CBWM). Our mandate is to support the various LOBs within Canadian Banking across all business functions including: Privacy Resolution, Records Management, Third Party Arrangements, Business Continuity Management, Business Managed Technology, CMTT/BMTT tracking/monitoring along with other business management functions.
- At CIBC we enable the work environment most optimal for you to thrive in your role. _Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How You’ll Succeed- Team Leadership - Providing direction and coaching to influence employee commitment to the organization, team, and core responsibilities. Ongoing leadership and centralized guidance for consistent delivery of Privacy and Records Management policies across PBB and CBWM.- Operational Excellence - Cultivate a culture of excellence within the Records and Privacy team, introducing best practices and simplification of processes to drive operational excellence. Providing authoritative analysis, interpretation, and opinion to support and guide senior and executive management reporting, ensuring an awareness, understanding and acceptance of issues.- Providing Oversight - Oversee the execution of processes to ensure they are operating effectively as well as identifying continuous improvement opportunities to simplify and increase efficiencies within programs and processes. Ongoing analysis of regulatory changes and trends related to Records Management and Privacy.- Collaboration - Collaborating with CIBC’s Privacy Office, Client Care and EDRMO to establish a clear operating model and ensure processes and procedures address evolving regulatory requirements. Work with Governance and Control Partners to collectively manage the overall Canadian Banking risk profile and control framework as it relates to Records and Privacy deficiencies.- Risk Mitigation - Identify key areas of focus that need to be included and raised to executives for awareness through risk reporting which will facilitate business decisions to take corrective action in order to mitigate identified risks.

Who You Are- You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.- You can demonstrate experience working with privacy resolution and/or records management.- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Corporate Governance, Fraud Management, Leade

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