Scrum Master

3 weeks ago

Toronto, Canada Sentaca Full time

**The Role**:
We are currently looking for a skilled, client-focused technical project manager / scrum master to join our Toronto team to provide our customers with technical project planning, management and oversight for key initiatives in software delivery projects.

*
Day to Day Responsibilities: *
**More specifically, you will**:

- Assume responsibility of all product related roadmap, backlog features and management of cross-functional teams required to deliver product to market-launch stage;
- Work closely with key client & vendor stakeholders to define the client’s strategy and work streams required to achieve it;
- Form strong team relationships by leading, coaching, motivating team members, identifying and resolving conflicts and establishing a trusted environment for all team members;
- Own all identified blockers, including seeing issues through to resolution;
- Mange the cadence of the software team, including planning, stand-ups, demos and retrospectives, create team agreements and ensure that they are being respected;
- Analyze and prioritize work streams and obtain the support required to implement it;
- Proactively collaborate with product management and software engineering departments to understand company needs and devise possible solutions;
- Seek to improve team performance through continuous process improvement initiatives and tracking key metrics;
- Select, evaluate, and prioritize key process improvement initiatives, jointly with stakeholders to drive outcomes that align with the clients’ goals;
- Research possible solutions to existing problems, identify or conceptualize process/system improvements, evaluate the business cases, validate results with process owners;
- Develop actionable plans and leads the implementation of process improvement opportunities that efficiencies and/or reduce delivery/operating costs;
- Foster a partnership approach to working with project teams and stakeholders, ensuring respect and open communication;
- Proactively develop and manage strong and collaborative relationships with internal team members and all client stakeholders.

**Must Have Skills/Experience**
- Overall 10 years of experience, with a minimum of 3 years as a Scrum Master;
- Experience managing Cloud projects (GCP desired)
- Demonstrated ability to manage projects in a fast-paced and changing technical environment with a history of successful outcomes;
- Ability to be flexible and adept in dealing with and resolving ambiguity;
- Experience delivering software projects, with a full understanding of the software development life cycle as well as expertise in automation, quality assurance, deployment processes and what it means to operationalize a product;
- Highly developed project management skills, should have managed more than one project at a time;
- Should have worked closely with medium-big organizations and have managed stakeholders.
- Superior analytical and critical thinking skills;
- Ability to lead and motivate cross-functional teams and seamlessly interact with all involved parties from technical team, business team and management;\Strong communication, presentation and influencing skills;
- Completely fluent in English language both written and verbal at a professional level (this is a client facing role).

**Nice to Have Skills/Experience**
- Bachelor’s Degree or equivalent relevant experience
- Six Sigma and/or PMP certification
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)

**Diversity our Strength**

*
Sentaca + IBM*

*
Background Check Required*
Please note that due to the nature of the work we do in the telecommunications space, clearing a criminal record check is a condition of employment.

**Job Type**: Permanent

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