Customer Service Representative

4 weeks ago


Edmonton, Canada Square Route Coffee Company Full time

Square Route Coffee Company is a renowned coffee roastery and cafe dedicated to providing high-quality coffee experiences to our customers. We take pride in sourcing the finest coffee beans, roasting them to perfection, and serving delicious brews in a welcoming atmosphere. Our commitment to exceptional customer service sets us apart in the coffee industry.

As a Customer Service Representative at Square Route Coffee Company, you will be the face of our brand, interacting with customers both in-person and over the phone to ensure they have an outstanding experience. You will assist customers with inquiries, take orders, handle transactions, and provide product recommendations. Additionally, you will maintain cleanliness and organization in the cafe to create a welcoming environment for our guests.

**Responsibilities**:

- Greet customers warmly and assist them with their inquiries
- Take customer orders accurately and efficiently
- Process transactions using our point-of-sale system
- Provide knowledgeable recommendations on coffee blends, brewing methods, and menu items
- Address customer concerns and resolve issues promptly and professionally
- Maintain cleanliness and organization in the cafe, including clearing tables and restocking supplies
- Assist with opening and closing duties as needed
- Uphold company policies and procedures to ensure a consistent customer experience

**Requirements**:

- Previous experience in customer service or a related field preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Passion for coffee and dedication to providing exceptional service
- Flexibility to work mornings, evenings, weekends, and holidays as needed
- Ability to stand for extended periods and lift up to 30 pounds

**Join Our Team**:
If you are a friendly, outgoing individual with a passion for coffee and a knack for customer service, we want to hear from you Join us at Square Route Coffee Company and be part of a team that values quality, integrity, and community.

To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you're interested in joining our team. We look forward to welcoming you to the Square Route family

**Salary**: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Edmonton, AB T5J 1Z7 (required)

Ability to Relocate:

- Edmonton, AB T5J 1Z7: Relocate before starting work (required)

Work Location: In person



  • Edmonton, Alberta, Canada Dland Auto Service] Full time

    Dland Auto Service is looking for a talented Customer Service Representative to join our team. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and support throughout the repair process.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Edmonton, Alberta, Canada Mr. Electric Full time

    Are you looking for a job that will challenge your communication skills and allow you to make a difference in people's lives?Do you like interacting with homeowners and helping to create safer homes? Are you a self-starter who efficiently manages your own time?If so, you're in luck Mr. Electric is looking for customer service representatives to join our...


  • Edmonton, Canada Mr. Electric Full time

    Are you looking for a job that will challenge your communication skills and allow you to make a difference in people’s lives?Do you like interacting with homeowners and helping to create safer homes? Are you a self-starter who efficiently manages your own time?If so, you’re in luck! Mr. Electric is looking for customer service representatives to join our...


  • Edmonton, Canada Quadra Group Full time

    **Position**: Customer Service Representative **Location**: Vaudreuil-Dorion, QC; Burlington, ON; Edmonton, AB; **Status**: Full-time, Contractual (12 months) **Workplace Flexibility**: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) We are currently recruiting for a Customer Service Representative to join our...


  • Edmonton, Canada Corey Scales - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location**: Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow...


  • Edmonton, Canada Quadra Group Full time

    **Position**: Customer Service Representative **Location**: Edmonton, Alberta **Status**: Full-time, permanent (1) **Workplace Flexibility**: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution and are you committed to customer excellence? Are...


  • Edmonton, Canada U-Haul Full time

    **Location**: 10210 - 218th St, Edmonton, Alberta T5S2C3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to...


  • Edmonton, Canada U-Haul Full time

    **Location**: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...


  • Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...


  • Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...


  • Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...


  • Edmonton, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...


  • Edmonton, Canada Walter Surface Technologies Full time

    **Position : Customer Service Representative** **Reports to: Customer Service Supervisor** For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working...


  • Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...


  • Edmonton, Canada LightForm Canada Inc Full time

    Are you passionate about design? Does the thought of being part of exciting design projects excite you? Eager to launch a challenging yet rewarding career in the design industry? If so, we have a brilliant career opportunity for you as a customer service representative, at our Edmonton head office. As an integral part of our team, our Customer Service...


  • Edmonton, Canada Trail Tire Supply Full time

    Our family-owned business, a regional tire wholesaler based in Western Canada, is rapidly growing and we are currently seeking a talented and dedicated Customer Service Representative to join our team in Edmonton, AB. As a Customer Service Representative, you will be responsible for providing outstanding service to our clients and ensuring that all their...


  • Edmonton, Canada Newly Weds Foods CO Full time

    **General Function** A customer service representative plays a vital role in the success and growth of our company. Their role contains two key components. 1. Inside sales team - The Customer Service Department is an integral arm of the sales force. A Customer Service Representative will work as an extension of the Sales Department in meeting the goals and...


  • Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for full-time Customer Service Representatives to join our team. Work will be based out of both our downtown and southside Edmonton ticket offices. **This role will work approximately 32 - 40 hours per week. Shifts fall between 5:15 am - 7:15 pm, 7 days a week, so flexible availability is...


  • Edmonton, Canada Schlumberger Full time

    Job Summary The Customer Service Representative is responsible for providing and maintaining updated information for customers. **Roles and Responsibilities**: Perform administrative functions supporting customer service functions and sales order entries. Provide monthly status of open orders and follow up with customers and Production. Maintain records of...


  • Edmonton, Canada Safety Express Ltd. Full time

    **CUSTOMER SERVICE REPRESENTATIVE: KEY RESPONSIBILITIES & ACOUNTABILITIES** Safety Express Ltd, an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic, highly motivated, and experienced Customer Service...