Desktop Support Analyst

2 weeks ago

Richmond, Canada Paper Excellence Full time

As western North America's largest producer of mechanical printing paper and a recognized leader in sustainable business practices, Paper Excellence manufactures a broad range of high-quality products ideally suited to our times.

Paper Excellence is growing our IT department Are you looking for a challenge? Want to make a difference?

We need you to join us as a Desktop Support Analyst based in our Richmond location, in this position you are part of a team that is accountable for providing first line response for users requiring remote work for Howe Sound Pulp and Paper location with information technology issues and problems. As a team player with an excellent phone manner, you will quickly resolve customer issues or engage the best resource on our team to assist our customers in multiple geographic locations.

Key competencies for this position include:

- Excellent communication skills
- Excellent ability to interface with IT personnel in order to discuss technical matters pertaining to issues, problems, or technical specifications
- Ability to diagnose and document issues quickly and respond to customers’ needs
- Ability to work in a team environment
- Experience in major operating systems (WIN10), Microsoft Office and Office 365
- Good working knowledge in the support of network connectivity for End-users (Internet, LAN, VPN, DNS, DHCP)
- Diagnose and resolve PC desktop problems and provide hardware and software technical support, problem prioritization, problem resolution, follow-up, etc
- Ability to learn and assimilate new technologies quickly

**Physical demands and work environment**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- The employee is frequently required to sit, walk, stand, talk, or hear
- The employee must occasionally lift and/or move up to 40 pounds such as switches, routers, servers and computers
- Specific vision abilities required by this job includeclose vision, distance vision, and the ability to adjust focus, such as to work on computers
- The ability to travel to other divisions may be required from time to time
- The position may require the individual to sometimes work irregular or extended work hours and meet multiple demands
- Work is normally performed indoors
- The noise level in the work environment can range from quiet within offices to loud within data centers and at the mills
- Work at the mills must follow all posted safety practices due to their environment

  • Desktop Support Technician

    2 weeks ago

    Richmond, Canada Teck Resources Limited Full time

    **Description**: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Desktop Support Technician

    3 days ago

    Richmond, British Columbia, Canada Teck Resources Limited Full time

    Description:As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Reporting to the Supervisor,...

  • Desktop Support Engineer/ Remote Support

    4 weeks ago

    Richmond, BC, Canada Teck Resources Limited Full time

    Press Tab to Move to Skip to Content Link As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the...

  • Desktop Support Specialist

    3 days ago

    Richmond Hill, Ontario, Canada hireVouch Full time

    Our client is seeking a Desktop Support Specialist (Tier 2) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. The role requires a focus on Microsoft technologies, with a significant emphasis on supporting Microsoft 365, Azure, and...

  • Desktop Support Technician

    1 week ago

    Richmond, Canada Tekwissenllc Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to set up, configure and add all hardware. - Assist Corporate Desk Side Support technicians...

  • Desktop Support Specialist

    3 days ago

    Richmond Hill, Ontario, Canada hireVouch Full time

    Our client is a growing Microsoft services provider and consultancy based in Toronto and they are seeking a Desktop Support Specialist (Tier 2) to join their team. In this role, you will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations.Responsibilities:Handle escalated issues from Tier...

  • Desktop Support Technician

    3 days ago

    Richmond Hill, Ontario, Canada METAL PRO BUILDINGS Full time

    As a Support technician you will be responsible for:Providing support for all of our internal staff IT related activities Providing onsite and remote access support via helpdesk Monitoring servers and network environments Troubleshoot a variety of network infrastructures Performing maintenance tasks on servers and workstations Upgrades and deployments of the...

  • Desktop Support Specialist

    3 days ago

    Richmond Hill, Ontario, Canada hireVouch Full time

    Our client is a growing Microsoft services provider and consultancy based in Toronto and they are seeking a Desktop Support Specialist (Tier 2) to join their team. In this role, you will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT op

  • Support Analyst Ii

    2 months ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 037650 Job location Richmond Full-time / part-time Full-time Posting period From 01/11/2023 to 02/10/2023 Overview **How you’ll make a difference**:As a quality assurance analyst II at WorkSafeBC, you’ll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces. **Where you’ll...

  • Support Analyst Ii

    2 weeks ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 038011 Job location Richmond Full-time / part-time Full-time Salary Starting from $34.77 ($ 65,548 per annum) Posting period From 06/08/2023 to 06/30/2023 Overview **How you’ll make a difference**:As a quality assurance analyst II at WorkSafeBC, you’ll be using leading-edge technology to help connect British Columbians...

  • Support Services Analyst

    3 days ago

    Richmond, British Columbia, Canada WorkSafeBC Full time $36 - $38

    We're looking for experienced Support Analyst II to provide internal and external stakeholders with business application and technology first-level support within a helpdesk environment.Do you have experience supporting channels including phone or email support and specialize in collaboration tools such as video conferencing and mobile devices influenced by...

  • Desktop Support Technician

    3 weeks ago

    Richmond, Canada Teck Resources Limited Full time

    Description: As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Desktop Support Technician

    1 month ago

    Richmond, Canada Teck Resources Limited Full time

    Description: As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Desktop Support Technician

    3 weeks ago

    Richmond, Canada Teck Resources Full time

    Description: As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Desktop Support Technician

    1 month ago

    Richmond, Canada Teck Resources Full time

    Description: As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Desktop Support Technician

    4 weeks ago

    Richmond, Canada Teck Resources Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Location:  Richmond, British Columbia, CA Description: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving...

  • Desktop Support Technician

    4 weeks ago

    Richmond, Canada Teck Resources Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Location:  Richmond, British Columbia, CA Description: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving...

  • Desktop Support Technician

    4 weeks ago

    Richmond, Canada Teck Resources Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Location:  Richmond, British Columbia, CA Description: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving...

  • End User Support Analyst

    2 months ago

    Richmond, Canada Graymont Full time

    **Job Brief**: Graymont is hiring an End User Support Analyst to join our global team of highly skilled technicians to provide prompt remote and on-site technical service on a company-wide level. Canada - Hybrid - Richmond, BC **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. -...

  • Desktop Support Technician

    1 month ago

    Richmond, Canada Teck Resources Limited Full time

    Description: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...