Optical Associate

2 weeks ago

Edmonton, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that thousands of Canadians across the country trust us with something so valuable. We put health front, and centre and this doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 300.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across the country every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow professionally and personally.

Today, as one of Canada's fastest-growing healthcare providers and winner of Canada's Best Managed Companies award, our team of respected leaders bring experience, dedication, and a commitment to the values that have long been the cornerstone of our field.

At FYi, we hope you'll grow as a professional and as an individual, knowing you can come to work each day and make a meaningful impact on people's lives, and we hope you'll also have fun doing it

**How You’ll Benefit**
- Comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities

**Why We Need you**:
FYidoctors is seeking a **Part Time **Optical Associate on a **Permanent** basis at our practice at the Brewery District Edmonton.

The **Optical Associate** plays a critical role within FYidoctors and is crucial to our success by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This team member will work a schedule of 20-29 hours per week, **Mondays through Saturdays**.

**What Will You Be Doing?**
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Upholding excellent customer service standards using your charisma and problem-solving skills
- Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
- Arranging and maintaining retail display area
- Contributing to store retail sales goals
- Billing the patient, their medical service provider and other third parties
- Administering pre-testing services
- Managing appointment bookings, prescription printouts and billing and payments

**What Do You Have?**
- Minimum one years’ experience in an optical environment
- Ideally, you will have some customer-facing experience, preferably in a retail environment
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Familiarity and comfort using technology and computers, with solid proficiency in MS Office Suite

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

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