Service Technician

5 months ago

Hamilton, Canada Lincoln Electric Company of Canada Full time

The company is currently seeking a Service Technician with knowledge of robotics, high definition plasma and advanced servo systems to join a team of experienced professionals located at our office in Hamilton, ON. The full time position will include global machine commissioning, customer training and on-going customer support.

**Job Requirements**:
**Responsibilities**:

- Travel globally to commission PythonX systems
- Travel globally to perform maintenance functions or emergency repairs per customer request and service work orders on PythonX systems
- Periodic Overnight, Weekend and/or Holiday ‘On Call’ support via 24/7 phone system
- Install aftermarket parts/products; test to ensure they are functioning to standard
- Educate customers on maintaining/following a preventative maintenance schedule
- Prepare quotes and sales orders for spare parts and consumables
- Complete detailed reports and service tickets documenting work that has been performed
- Communicate to customer all service-related work and proactive recommendations to increase up-time
- Build and maintain relationships with customers
- To actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the department, as well as other departments across the company.
- To continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.
- To fully abide and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of nature resources and the Health & Safety of all employees.
- To conduct any general duties, specific projects and responsibilities as assigned or required by the Service Manager in a timely and professional manner

**Qualification Requirements**:

- 2+ years’ experience as a Service Technician
- Strong mechanical skills to include conveyor repairs, levelling and replacement of wear items (bearings, chains, sprockets, etc.)
- Strong electrical skills to include troubleshooting low voltage, electrical panels and 480V
- Strong pneumatic skills
- Must be able to read mechanical and electrical drawings
- **Valid Passport and ability to travel internationally is required ( travel up to 50% )**
- If you believe you have what we are looking for and you want to make your mark in the #1 Arc Welding Company, we look forward to hearing from you_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

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