Logistics Dispatcher

4 weeks ago


Mississauga, Canada United Van Lines (Canada) Ltd. Full time

**Employment Opportunity - Logistics Dispatcher**

United Van Lines (Canada) Ltd. is Canada's largest network of moving companies and the only Canadian van line that is 100% owned and operated by its members. We are one of Canada’s Best Managed Companies.

We are currently recruiting an energetic and dynamic individual for our Logistics Team. The Logistics Dispatcher serves as a liaison between drivers, members, as well as customers and ensures accuracy in administrative tasks. Dispatch Van Line registered weight in a manner that maximizes utilization of resources, profitability, and customer satisfaction.

**Duties and responsibilities**:

- Registering orders into dispatch systems.
- Assist in generating US and Canadian Logistics quote requests.
- Collecting customs documents and performing customs clearances.
- Submit ACE/ACI driver and shipment information to customs.
- Daily updating of dispatch systems.
- Tracking shipments when required to provide accurate information to customers and other team members.
- Assist with planning of shipments.
- Ensure driver and carrier compliance with company policies and procedures.
- Negotiate rates with partner carriers and seek out new carrier providers.
- Dispatch contracts to carriers based on agreed rate.
- Able to complete after-hours tasks as needed.
- Ensure signed delivery documents are uploaded onto the dispatch system.
- Perform POD tracing when required.
- Special projects, assignments and other duties as assigned.
- Attend regular departmental meetings.

**Qualifications**:

- Strong attention to detail with the ability to multi-task and manage fluctuating workloads.
- Self-motivated and able to work with mínimal supervision.
- Excellent written and oral communication skills, ability to communicate professionally.
- Proficient in MS Office Applications (Outlook/Excel/Word).
- Technologically savvy, ability to learn new software programs quickly and effectively.
- Knowledge of Loadlink, BorderConnect and RoseRocket dispatch system is an asset.
- Be able to work well in a group and individual setting.
- Perform tasks with honesty and integrity.
- Strong negotiation skills.
- Good customer service skills and the ability to collaborate with all levels internally and externally.
- Knowledge of North American geography is a must.
- Proven ability to adhere to standards, procedures and maintain confidentiality.

**Working Conditions**
- Faced paced and time sensitive.
- Challenging scenarios arise and must be met with clear decisive action.
- Requiring longer hours to be worked, including occasional weekend/holiday attendance to meet seasonal peak requirements.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Mississauga, ON L5T 1S9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching carrier or freight brokerage: 2 years (required)

Work Location: In person

Application deadline: 2023-04-24
Expected start date: 2023-05-01



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