Imac Deployment Technician

3 months ago

Regina, Canada WBM TECHNOLOGIES Full time

WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for an IMAC Deployment Technician to work in onsite with our EUC clients.

The open position we have is a 2-month term to start, with the possibility of an extension.

This position also requires the technician to be able to travel within Canada to be onsite for deployments needed at many locations for our clients.

In this technical position, you will provide onsite or remote deployment and IMAC (Install, Move, Add, Change) services to our clients. You will work in a fast-paced environment, responding to and resolving client requests with a focus on exceeding our customer’s expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.

**Key Responsibilities**:

- Analytical - Collects, comprehends, and applies knowledge gathered from experience
- Problem Solving - Identifies and resolves problems in a timely manner
- Customer Service - Proven ability to manage difficult and/or emotional customer service situations
- Communication - Speaks and writes in clear and persuasive language in positive or negative situations
- Teamwork - Desire to help build, and be part of, a close-knit team
- Organizational Support - Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
- Time Management - Prioritizes and plans work activities efficiently
- Punctuality - Takes pride in being at work and ready for work on time and arriving at customer sites on time
- Dependability - Follows instructions and procedures and responds to management direction positively

**Preferred Qualifications**:

- Ability Write in both French and English
- High School diploma or equivalent
- 1-2 years of previous IMAC experience
- Good communication, time management and mathematical skills
- Dependable and reliable
- Attention to detail and documentation - you take pride in your work
- Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
- Clean criminal record and driving abstract

**Additional Details**:
As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of.

**_ Join our team and write your own story._

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