Dental Receptionist

1 month ago


Hamilton, Canada Hamilton Care Dental Centre Full time

**Job Title**: Dental Receptionist
**Location**: Unit 11A - 969 Upper Ottawa St. Hamilton ON L8T 4V9

**Job Type**: Full-Time

**About Us**:
Hamilton Care Dental Centre is supported by an exceptional team of professionals who share our commitment to excellence. From our skilled dentists, in-office denturist, dental hygienists, and dental assistants to our friendly administrative staff, everyone at Hamilton Care Dental Centre works together to ensure the days run smoothly and the patients receive the highest standard of care.

**Position Summary**:
**Responsibilities**:

- Greet and check in patients in a warm, professional manner.
- Schedule appointments and manage the office calendar to optimize patient flow.
- Handle patient inquiries, both in person and over the phone, regarding appointments, billing, and procedures.
- Verify patient insurance and assist with pre-authorizations as needed.
- Manage patient records, update information, and ensure confidentiality and compliance with HIPAA regulations.
- Process payments, send billing reminders, and assist with insurance claims.
- Collaborate with dental staff to ensure smooth operations and a high standard of patient care.

**Qualifications**:

- High school diploma or equivalent; additional certifications in dental office administration a plus.
- Previous experience as a dental receptionist.
- Excellent communication and interpersonal skills.
- Proficient in Dentrix is a plus.
- Strong attention to detail, with the ability to multitask and prioritize.
- Knowledge of dental terminology and insurance processing is a plus.

**Benefits**:

- Monthly bonuses.
- Dental.
- Paid sick days.
- Opportunities for professional development and growth within the practice.

**How to Apply**:
Pay: $22.00-$28.00 per hour

Expected hours: 36 - 43 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Hamilton, ON L8T 4V9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-25


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