Sports and Facility Supervisor
5 days ago
**Position overview**
Responsible for the overall management of tennis and pickleball related activities. Deliver excellent customer service experience to our members, program participants and other patrons. Must maintain a friendly, calm disposition and act professionally with a positive attitude.
**Key Responsibilities**
- Enforce and adhere to existing polices and procedures.
- Plan, assign, coordinate and direct the activities of the staff / pros in cooperation with the immediate supervisor.
- Address conflicts that may arise.
- Manage memberships and booking systems.
- Inspect all courts for safety and quality, make improvements as needed.
- Monitor supplies and equipment, notify supervisor when replacements are needed.
- Inform supervisor of any positive or negative feedback regarding the physical facility, staff or public.
- Enforce safety rules and regulations.
- Review and follow-up on injury/incident reports.
- Ensure rainout line is current.
**Skills, Knowledge and Expertise**
- Excellent communications skills with high professionalism.
- Excellent organization and time management skills.
- Tennis Facility experience or similar complex.
- Thorough knowledge of the game of pickleball.
- Ability to manage multiple tasks simultaneously.
- Bilingual (French and English, spoken and written)
- 3 to 5 years of management experience
- _______________________________
**Note**
**Equal Employment Opportunity**
Please advise us of any disabilities that would require special accommodations should you be invited to an assessment process. Please be assured that we will treat this information as confidential.
**Note **Please note that the City is a recognized organization under the Charter of the French Language and can use both the official language and another language.
**Application Procedure**:
**We thank all applicants for their interest. However, we will only contact those under consideration. Thank you.**
Pay: $20.00 per hour
Expected hours: 20 per week
**Benefits**:
- Disability insurance
- Employee assistance program
- On-site gym
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- management: 3 years (required)
**Language**:
- English (required)
- French (required)
Work Location: In person
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