Sports and Facility Supervisor

4 months ago

Montréal, Canada Ville de Côte Saint-Luc Full time

**Position overview**
Responsible for the overall management of tennis and pickleball related activities. Deliver excellent customer service experience to our members, program participants and other patrons. Must maintain a friendly, calm disposition and act professionally with a positive attitude.

**Key Responsibilities**
- Enforce and adhere to existing polices and procedures.
- Plan, assign, coordinate and direct the activities of the staff / pros in cooperation with the immediate supervisor.
- Address conflicts that may arise.
- Manage memberships and booking systems.
- Inspect all courts for safety and quality, make improvements as needed.
- Monitor supplies and equipment, notify supervisor when replacements are needed.
- Inform supervisor of any positive or negative feedback regarding the physical facility, staff or public.
- Enforce safety rules and regulations.
- Review and follow-up on injury/incident reports.
- Ensure rainout line is current.

**Skills, Knowledge and Expertise**
- Excellent communications skills with high professionalism.
- Excellent organization and time management skills.
- Tennis Facility experience or similar complex.
- Thorough knowledge of the game of pickleball.
- Ability to manage multiple tasks simultaneously.
- Bilingual (French and English, spoken and written)
- 3 to 5 years of management experience
- _______________________________

**Note**

**Equal Employment Opportunity**
Please advise us of any disabilities that would require special accommodations should you be invited to an assessment process. Please be assured that we will treat this information as confidential.

**Note **Please note that the City is a recognized organization under the Charter of the French Language and can use both the official language and another language.

**Application Procedure**:
**We thank all applicants for their interest. However, we will only contact those under consideration. Thank you.**

Pay: $20.00 per hour

Expected hours: 20 per week

**Benefits**:

- Disability insurance
- Employee assistance program
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- management: 3 years (required)

**Language**:

- English (required)
- French (required)

Work Location: In person

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