Business Systems Analyst

7 months ago

Markham, Canada Xplore Inc. Full time

**Position Overview**:**

We are looking for Business Systems Analyst to join our growing team. Reporting to the Senior Manager, Business Systems Analysts, is responsible for working with various stakeholders to identify, understand and document business system requirements and processes, with the goal to recommend, build and support the delivery of quality systems solutions and/or enhancements to existing systems.

**Key responsibilities include**:

- Understand and translate project business requirements into IT system requirements. Includes meeting with various stakeholders to refine business, financial, and operational requirements, along with system goals. Conduct current state analysis, impact and/or gap analysis to identify system impacts, workflows, processes, solution architecture from the defined business requirements.
- Develop clear, quality design documents that outline solution details including context diagrams, system workflows or processes, data schemas and/or interfaces that allow team members to clearly understand and follow for development, testing, support and training activities.
- Consult in the resolution of reported defects within the scope of projects and/or enhancements knowledge areas.
- Prepare and deliver reports, presentations with recommendations or approaches to meet business requirements within project objectives.
- Research system capabilities for optimal system solutions, currency and scalability.
- Lead design sessions (ex. JAD) in prototyping new systems for the purpose of enhancing business processes, operations and information process flow.
- Participate in pre and post deployment activities, including operational readiness testing, release planning, and post deployment planning and testing.
- College diploma or university degree in the field of business administration, computer science, or management information systems.
- Minimum 5 years’ practical experience in a similar role
- Demonstrated ability in developing and documenting system solutions and specifications.
- Experience supporting cross functional projects with a focus on overseeing the design, development and implementation of system solutions and defect resolutions
- Excellent written and oral communication skills
- Strong analytical thinking and problem solving skills
- Ability to conduct research into project and system issues as required
- Strong self-initiative, interpersonal skills, with an ability to confidently engage and collaborate with project team members and stakeholders at all levels.
- Experience with Microsoft products, including Word, Excel, Visio and SharePoint.
- Knowledge or previous experience in any of the following is considered an asset:
Technologies - Fibre, 5G, and/or 4G Fixed Wireless technologies

Systems - Salesforce, SAP, Azure DevOps
**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

**Company Overview**:
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

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