Telecounsellor

Build a meaningful careerAt LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people's lives.The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.Provides counselling services for Morneau Shepell's Employee Assistance Program (EAP)Responsibilities:
Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related
Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client's EAP
Provide excellent clinical services and embrace Morneau Shepell's culture of continuous learning
Manage the administrative requirements as dictated by Morneau Shepell's clinical models.
Succeeding as an EAP Counsellor will require the following core qualifications and skills:

- Master's Degree in Counselling, Psychology, or Social Work
Professional College membership or registration with a mental health association
Minimum five (5) years post-graduate counselling experience with multiple populations
Ability to set short term objectives and use a solution focused approach
Ability to clinically manage high-risk cases, including clients who are a threat to self or others
Able to work with individuals, couples and families and good knowledge of community resources
Excellent time-management skills with the ability to handle a large volume of clients
Excellent verbal and written communication skills
Must be flexible to work days and evening shifts
EAP industry experience

is an asset
Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified