Leader, Program Planning

5 days ago

Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We have an exciting
**Full Time** opportunity for a
**Leader, Program Planning & Improvement** to join our team at
**Central City Tower** located in
**Surrey, BC.**

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**Curious to learn what it’s like to work here?**

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Responsible for planning, developing, implementing, monitoring and/or evaluating programs/services and clinical practice in support of program quality and patient safety strategies according to operational priorities; ensures that programs/services meet the needs of the target population(s) and are efficient and effective; leads the integration of evidence-based systems and tools with program/service improvement initiatives identified as priorities by the Program Leadership Team.

**Responsibilities**:

- Leads, plans, develops, implements and/or evaluates new or redesigned services/programs to support operational improvement priorities while ensuring alignment with other program operations and evidence-based practice protocols; incorporates change and/or project management methodologies into the new or redesign of existing programs to transform quality and safety in program service delivery, culture and system structure.
- Establishes framework, plan and objectives to outline operational improvement initiative outcomes; executes plans according to project methodologies ensuring completion and coordination of assigned initiatives; facilitates consensus with stakeholders as required and ensures new or redesigned program are ready for implementation.
- Provides consultation and advice to Program Leadership in the development and implementation of systems and processes to monitor and manage quality performance critical incidents, including client complaints; provides support and expertise in the development and implementation of related organizational effectiveness initiatives in accordance with Fraser Health's strategic goals and operational initiatives; develops, implements and/or evaluates an education plan for quality improvements.
- Develops and/or recommends tools and mechanisms to measure, monitor and evaluate the progress and outcomes of clinical initiatives to improve the quality and safety of care, service delivery and utilization; provides support to those with operational accountability in the design of processes, systems and tools to collect information to assist in decision making, planning and continuous improvement; monitors outcomes and produces regular reports on the status of various initiatives.
- As required/appropriate, provides leadership to assigned project teams for key initiatives such as developing a project charter, project team composition and managing project deadlines and tasks; provides support to Program Leadership by identifying opportunities for improvement of organizational effectiveness within the various program/services.
- Promotes the transfer of knowledge derived from organizational and provincial collaborations into clinical improvement activities for the program; supports the extension of improvement efforts and initiatives to programs/services within Fraser Health.
- Links and networks with other health authorities, the Ministry of Health Services and other professional associations to keep current of relevant changes and innovations appropriate to program care.

Qualifications:
**Education and Experience**
Bachelor's degree in a health-related discipline. Seven (7) years' recent related clinical experience in a nursing and/or allied health care discipline in an acute health care environment including five (5) years' recent related experience leading program development and/or quality improvement initiati

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