Director of Programs and Service Delivery

4 weeks ago

Mississauga, Canada REST Centres Full time

**About REST Centres**:
REST Centres (Restoration and Empowerment for Social Transition) is a non-profit organization dedicated to supporting homeless and at-risk Black youth in the Peel Region. As the only B3 organization in the region addressing youth homelessness, REST provides culturally informed, trauma-sensitive services that focus on sustainable housing solutions, case management, mental wellness, and life skills development. Our mission is to empower youth to break the cycle of homelessness, equipping them with the tools and support they need to transition into stable, independent living.

**Job Overview**
The Director of Programs and Service Delivery is a senior leadership role responsible for overseeing the development, implementation, and evaluation of REST Centres' programs and services. This position ensures that all programs align with the organization's mission and strategic objectives, ultimately enhancing the well-being and success of the youth we serve.

**Responsibilities**

**Team Management & Leadership Support**
- Supervise program managers, providing guidance, support, and professional development opportunities.
- Foster a collaborative and inclusive work environment that encourages innovation and teamwork.
- Share in the vision of the Executive Director while embracing the values of REST Centres.
- Provide leadership to ensure the best utilization of current technology to improve processes and enhance program delivery.
- Direct managers and coordinators by providing necessary direction and training based on department procedures and specialized expertise.
- Support the Executive Director in writing annual reports by providing program data and information.
- Ensure all work is aligned with the strategic plan of the organization.
- Provide strategic leadership in planning, implementing, and developing a holistic portfolio of high-quality programs and services within the agency's departments.
- Collaborate with the management team to provide organizational leadership, develop programming, and set policies and procedures in accordance with the agency's mission and strategic plan.
- Lead annual submissions to major funding bodies; support the management team with reports and submissions to program and project funders.
- Prepare, submit, and justify budget enhancement requests to the Executive Director.
- Prioritize and allocate available program resources.
- Ensure that accurate and timely program records, statistics, and reports are maintained.

**Program Development and Management**
- Lead the design, implementation, and evaluation of all programs, ensuring they meet the needs of BIPOC youth experiencing homelessness.
- Develop and maintain program budgets, ensuring efficient allocation of resources.
- Collaborate with stakeholders to identify program needs and implement best practices.
- Develop and plan processes for current and new projects based on the needs of the community.
- Provide oversight on the planning and delivery of all programming initiatives based on funding requirements and timelines.
- Lead the quarterly planning of programs and services based on strategic priorities of the agency in collaboration with the Executive Director.
- Explore and encourage teamwork in brainstorming and implementing new and creative program approaches and opportunities for program enhancement based on demographic information, research, and trends in best practices.
- Encourage cooperation and collaboration, bridging various programs and initiatives within the agency.
- Develop community education-related initiatives, documents, and statements.

**Program Evaluation**
- Establish and maintain performance metrics to measure program effectiveness and impact.
- Regularly assess and report on program outcomes to ensure continuous improvement and accountability.
- Ensure programs are high-quality interactive experiences with measurable outcomes.
- In collaboration with the management team and staff, develop program evaluation frameworks and tools to assess the effectiveness of programs and services.
- Prepare clear, concise, and informative reports outlining the status of programs, recommendations, and conclusions.

**Strategic Planning**
- Contribute to the organization's strategic planning process, ensuring alignment between programs and the overall mission.
- Identify emerging trends and issues in youth homelessness to inform program development.
- Provide strategic direction to the Youth Council, ensuring that their objectives align with the overall mission and goals of REST Centres.
- Collaborate with the Youth Council to develop and review policies that affect youth programming, incorporating their feedback to ensure programs are culturally responsive and effective.

**Human Resources Management**
- Define duties and responsibilities of direct reports, including hours of work, schedules, and methods and techniques of work.
- Mentor staff by providing necessary direction and training based on

  • IT Service Delivery Director

    7 days ago

    Mississauga, Ontario, Canada Balanced Full time

    Our ideal candidate will be a seasoned IT professional with a strong background in service delivery management. As an IT Service Delivery Director, you will oversee the delivery of technology solutions to our clients, ensuring that these solutions meet their unique business needs.The successful candidate will have excellent project management skills, with...

  • Delivery Driver

    20 hours ago

    Mississauga, Canada KH Parcel Delivery Service Full time

    KH parcel delivery service is a growing company in Mississauga, If you are a hard-working person and looking for great compensation in a fast paced environment you are guaranteed to find your business here. You have to have a fast pace and be a fast learner. Must Haves: **. Valid Driver’s license** **. Owns or able to use your own vehicle.** In order...

  • Service Delivery Director

    6 days ago

    Mississauga, Ontario, Canada Kaizen Lab Inc. Full time

    About the Role:We are seeking a Service Delivery Director to drive excellence in service delivery, lead a high-performing technical team, and foster a collaborative work environment that encourages innovation and growth.As a strategic leader, you will be responsible for managing work assignments, developing and overseeing project plans, and ensuring optimal...

  • Program Director

    2 weeks ago

    Mississauga, Canada oilandgasjobsearch.com Full time

    Job DescriptionWhy join us?We are hiring! AtkinsRéalis is seeking a Program Director to join our New York City, NY office.About UsAtkinsRéalis is one of the world's most respected design, engineering, and project management consultancies. We have been providing infrastructure planning, engineering, construction, environmental consulting, urban planning,...

  • Program Director

    2 weeks ago

    Mississauga, Canada oilandgasjobsearch.com Full time

    Job DescriptionWhy join us?We are hiring! AtkinsRéalis is seeking a Program Director to join our New York City, NY office.About UsAtkinsRéalis is one of the world's most respected design, engineering, and project management consultancies. We have been providing infrastructure planning, engineering, construction, environmental consulting, urban planning,...

  • Program Director, Integrated Specialty Programs

    1 week ago

    Mississauga, Canada Spectrum Health Care Inc Full time

    Program Director, Integrated Specialty Programs (RN)Full-timePosition: Program DirectorWe are currently searching for an innovative nurse leader to join Spectrum as Program Director, Integrated Specialty Programs (Registered Nurse (RN)). In this role, you will lead the development and management of integrated care programs in collaboration with Spectrum’s...

  • Program Director, Integrated Specialty Programs

    1 week ago

    Mississauga, Canada Spectrum Health Care (SHC) Full time

    Program Director, Integrated Specialty Programs (RN)Full-timePosition: Program DirectorWe are currently searching for an innovative nurse leader to join Spectrum as Program Director, Integrated Specialty Programs (Registered Nurse (RN)). In this role, you will lead the development and management of integrated care programs in collaboration with Spectrum’s...

  • Delivery Driver

    3 weeks ago

    Mississauga, Canada NuTown delivery LTD Full time

    Responsibilities: - Safely and efficiently operate a delivery vehicle to transport goods to customers - Load and unload cargo, ensuring proper handling and secure packaging - Plan and follow the most efficient routes for timely deliveries - Verify the contents of each shipment against delivery documents - Collect payments from customers and provide receipts...

  • Director Technical Delivery

    2 weeks ago

    Mississauga, Ontario, Canada TripSpark Technologies Full time

    Director Technical Delivery page is loadedDirector Technical DeliveryApply locations Canada - Mississauga time type Full time posted on Posted 18 Days Ago job requisition id R54126Your new career adventure starts hereJob Summary:The Director of Technical Delivery is responsible for the successful delivery of projects to TripSpark Technologies' customers. In...

  • Delivery Driver

    3 weeks ago

    Mississauga, Canada Williams Service And Logistics Full time

    **Overview** This **job is a 5 nights a week**fromMississauga, London, windsor and sarnia. Start time is 7:30pm We are looking for a GZ OR DZ LICENSE You will start Immediately **Responsibilities**: - Safely transport products to customers in a timely manner - Load and unload cargo following specific handling procedures - Follow delivery schedules and...

  • Delivery Driver

    4 weeks ago

    Mississauga, Canada Williams Service And Logistics Full time

    **Overview** This **job is a 5 nights a week **fromMississauga, London, windsor and sarnia. Start time is 7:30pm We are looking for a GZ OR DZ LICENSE You will start Immediately **Responsibilities**: - Safely transport products to customers in a timely manner - Load and unload cargo following specific handling procedures - Follow delivery schedules and...

  • Technical Delivery Director

    3 days ago

    Mississauga, Ontario, Canada TripSpark Technologies Full time

    About the RoleThe Director of Technical Delivery is responsible for overseeing the successful delivery of projects to TripSpark Technologies' customers. As a strategic leader, you will lead a team of professionals in establishing and following best practices to ensure projects are delivered on time, within budget, and with high quality.You will be...

  • Prescription Delivery Driver

    19 hours ago

    Mississauga, Canada RxNow Delivery Full time

    **Responsibilities**: - Drive around the inner city to market delivery services to Pharmacy owners and deliver prescriptions to patients in a quick timely manner. **Job Types**: Full-time, Part-time, Freelance **Salary**: $19.00-$20.00 per hour **Benefits**: - Profit sharing Schedule: - 10 hour shift - 12 hour shift - 4 hour shift - 8 hour shift -...

  • Director Service and Delivery

    2 days ago

    Mississauga, Ontario, Canada 2312 GG Canada Inc. Full time

    We're looking for motivated, engaged people to help make everyone's journeys better. Reporting into the General Manager or the General Manager Operations. The Director leads the Service Delivery department with overall financial, operational and compliance accountability. Main Duties and Responsibilities: Overall leadership of Service Delivery...

  • Service Delivery Director

    1 day ago

    Mississauga, Ontario, Canada Wajax Limited Full time

    The OpportunityAs an experienced Service Manager at Wajax Limited, you will be accountable for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date. This involves consistent application and administration of the company's parts, service, and warranty programs.Responsible for day-to-day support...

  • Program Director, Integrated Specialty Programs

    4 days ago

    Mississauga, Ontario, Canada Spectrum Health Care Full time

    Company Description We are currently searching for an innovative nurse leader to join Spectrum as Program Director, Integrated Specialty Programs (Registered Nurse (RN)) . In this role, you will lead the development and management of integrated care programs in collaboration with Spectrum's Integrated Care Team, health system partners, and operational...

  • Program Director of Strategic Initiatives

    5 days ago

    Mississauga, Ontario, Canada Cognizant Full time

    Job DescriptionWe are seeking a highly experienced Program Director of Strategic Initiatives to lead our complex SaaS program delivery. As a valued member of the Project and Program Management team, you will work collaboratively with our insurance customers.Key ResponsibilitiesLead and oversee the delivery of SaaS projects ensuring alignment with business...

  • Student Services Director

    6 days ago

    Mississauga, Ontario, Canada University of Toronto Full time

    Key Responsibilities:Oversee student recruitment activities and strategies for UTM prospective students, parents, and influencers.Liaise with the Registrar and Director of Enrolment Management to establish policies, practices, and procedures for student recruitment and admissions.Contribute to the tri-campus Strategic Enrolment Management Group to establish...

  • Director of Project and Program Leadership

    5 days ago

    Mississauga, Ontario, Canada Cognizant Full time

    About the RoleWe are looking for an exceptional Director of Project and Program Leadership to drive our SaaS delivery management. As a key member of the Project and Program Management team, you will work closely with our clients and stakeholders.Key AccountabilitiesDevelop and maintain project plans, schedules, and budgets to ensure timely and cost-effective...

  • Program Director for Integrated Services

    3 days ago

    Mississauga, Ontario, Canada Open Sky Community Services Inc. Full time

    At Open Sky Community Services, we are dedicated to delivering evidence-based interventions within a clinically focused model. Our Adult Community Clinical Services (ACCS) department is designed to support individuals diagnosed with mental illness or dual diagnosis who reside in their own homes, apartments, or group living environments.Salary and BenefitsThe...