Personal Banking Associate

3 weeks ago

Saintleonard, Canada TD Bank Full time

399265BR

Retail Banking - Customer Service

Saint-leonard, QC

March 13, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Personal Banking Associate

    2 days ago

    Saint-Eustache, Canada BMO Financial Group Full time

    583 boul Arthur Sauve St-Eustache Quebec,J7P 4X5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    4 weeks ago

    Saint-Lambert, Canada BMO Financial Group Full time

    500, avenue Victoria St-Lambert Quebec,J4P 2J5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    4 weeks ago

    Saint-Jean-sur-Richelieu, Canada BMO Financial Group Full time

    991 boul du Seminaire nord Saint-Jean-sur-Richelieu Quebec,J3A 1K1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Community General Manager, Personal Banking

    1 day ago

    Saint-leonard, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Personal Banker

    1 month ago

    Saint-leonard, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Financial Advisor

    1 month ago

    Saint-leonard, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Banking Centre Leader

    4 weeks ago

    Saint-leonard, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Associate

    2 days ago

    Saint-leonard, Canada TD Bank Full time

    412465BR Retail Banking - Customer Service Saint-leonard, QC June 22, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Lead Customer Experience Associate

    4 weeks ago

    Saint-leonard, Canada TD Bank Full time

    410502BR Retail Banking - Customer Service Saint-leonard, QC May 26, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Full Time Sales Associate

    2 days ago

    Saint-leonard, Canada Club Uomo Full time

    Club Uomo is a retailer of fine quality menswear. We have been specializing in luxury menswear for over 25 years in the greater Montreal area. We are committed to developing sales associates who love retail, readily embrace change and technology, and have the passion and ability to inspire others. As a sales associate, you’ll be responsible for delivering...

  • Full Time Sales Associate

    2 days ago

    Saint-leonard, Canada Club Uomo Full time

    Club Uomo is a retailer of fine quality menswear. We have been specializing in luxury menswear for over 25 years in the greater Montreal area. We are committed to developing sales associates who love retail, readily embrace change and technology, and have the passion and ability to inspire others. As a sales associate, you’ll be responsible for delivering...

  • Banking Advisor

    7 days ago

    Saint-jerome, Canada National Bank Full time

    Youtube VideoA career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. Youll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: ...

  • Banking Advisor

    5 days ago

    Saint-Quentin, Canada NBC Full time

    Area of Interest: Advisory services, Personal banking ...

  • Banking Advisor

    7 days ago

    Saint-Valère, Canada National Bank Full time

    Youtube Video A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.   Your job: ...

  • Banking Advisor

    2 days ago

    Saint-Léonard, Canada National Bank Full time

    A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: Greet clients and answer...

  • Banking Advisor

    1 day ago

    Saint-Léonard, Canada National Bank Full time

    A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.Your job:Greet clients and answer...

  • Banking Advisor

    2 days ago

    Saint-Charles, Canada National Bank of Canada Full time

    **Primary Locations**:La Haute-Saint-Charles, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:37**: A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients...

  • Banking Advisor

    2 hours ago

    Saint-Henri, Canada National Bank Full time

    A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch clients. This role offers...

  • Banking Advisor

    7 days ago

    Saint-Césaire, Quebec, Canada National Bank Full time

    Job PostingAttendance On-Site Job Number: 18803 Category: Support Status: Permanent Type of Contract: Permanent Schedule: Part-Time 10 hours Full Time / Part Time? Part-Time Number of Hours: 10 Posting date: 14-Nov-2023 Location: Saint-Cesaire, Quebec City Saint-Cesaire Province/State: Quebec Area of Interest: Advisory services, Personal banking A career as...

  • Personal Banker

    4 weeks ago

    Saint-Lambert, Canada BMO Financial Group Full time

    500, avenue Victoria St-Lambert Quebec,J4P 2J5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...