Night Auditor
4 weeks ago
Employee Perks- Employee Canadvantage Rewards Program,
- Employee Discounts, including meal, room rates, and more
- Educational “Scholarships” and financial assistance.
- Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more
- Flexible Schedules
- Competitive Wages
- Career Growth Opportunities
- MB Largest Hospitality provider Headquartered in Winnipeg provides opportunities for growth
As a Night Auditor you will be responsible for:
- Reviewing and balancing daily financial transactions
- Ensuring all revenue is posted efficiently and accurately
- attends to guests needs and requests
- all other duties as assigned
If you have an outgoing and hardworking personality, we want to hear from you
**Areas of Responsibility**:
- Specific responsibilities and duties of the Night Auditor include:
¨ Reviewing and balancing daily financial transactions
¨ Ensuring all revenue is posted efficiently and accurately
¨ Complete daily reconciliations
¨ Operate a cash register and all processes of payment
¨ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
¨ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
¨ Performs other duties as required to provide Canad Four Star Service
¨ Maximizes customer satisfaction by executing detailed instructions for all guests and potential guests
¨ Establishes professional and courteous rapport with guest to maximize satisfaction and repeat business
¨ All other duties as required
**Success Factors**:
**Focus On the Guest**Seek to understand the guest, internal and external customer and meet and exceed the needs of both the guest and the company.**Attention to Detail ** Ensure that work is accurate, thorough and to the highest standards.
**Take Responsibility ** Demonstrate personal ownership of tasks and follow through to get the required results.
**Foster Teamwork ** Work well in a team environment and motivate teams to sustain exceptional levels of performance.
**Communicate Effectively ** Clarify and provide information so that coworkers, customers, and suppliers understand and can take action.
**Key Skills and Requirements**:
**Technical Skills ** Demonstrate understanding of the technical skills for assigned area
- **Point of Sale ** Skilled in utilization of point of sale systems and/or other back-of the house systems.**Upselling ** Know the available products and services and suggest alternatives.
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