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Dental Receptionist
2 months ago
Job Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations in the dental office. Your attention to detail and ability to handle administrative tasks will contribute to the overall success of our practice.
**Responsibilities**:
- Greet and welcome patients with a friendly and professional demeanor
- Schedule appointments and manage the dental office's appointment calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance coverage and assist patients with insurance claims
- Collect and record patient information in electronic medical records system
- Maintain cleanliness and organization of the reception area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with dental staff to ensure efficient patient flow
**Skills**:
- Proficient in using electronic dental records systems
- Strong administrative skills with attention to detail
- Knowledge of dental office procedures and terminology
- Familiarity with phone systems and handling multiple lines
- Excellent customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience with **Paradigm** software is a plus
- Knowledge of medical terminology is preferred
**Job Types**: Full-time, Part-time
**Salary**: $18.00-$22.00 per hour
Expected hours: 24 - 40 per week
**Benefits**:
- Dental care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Dental receptionist: 3 years (required)
**Location**:
- Hamilton, ON L8K 1W2 (preferred)
Work Location: In person
Expected start date: 2024-04-15
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