Patient Coordinator
3 weeks ago
**Glo Braces Truro Orthodontics** is looking for an _exceptional_ **Patient Coordinator **to join the team.
This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk
**You will enjoy**:
- A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities.
- Working in a warm friendly brand-new environment and help it develop and grow.
- Monday to Friday Schedule, no evenings, or weekends (typically we are open Monday through Friday between 8 am and 5 pm however, hours of operation can vary slightly)
**You will be accountable to**:
- Address patient requests and needs in a professional manner.
- Respond to patient concerns timely and ensure patient satisfaction.
- Schedule patient appointments and make reminder calls.
- Greet patients, creating a sense of comfort and professionalism.
- Maintain up-to-date patient medical records.
- Obtain insurance information from patients, process patient billings, and collect payments.
- Maintain patient care plans based on assessment information.
- Suggest process improvements to enhance patient services.
- Maintain confidential and secure patient records.
**Your experience and qualifications include**:
- A proven history of demonstrating a positive and empathetic approach to your customers and your team.
- Patience and a willingness to learn.
- Minimum high school diploma or equivalent
- Medical assistant certification (asset)
- 2+yrs' dental office experience (asset)
- Highly organized with a strong ability to manage different priorities and strong time management skills.
- Excellent phone skills.
- Ability to work with others and use resources to problem solve.
- Strong customer service skills
- Effective verbal and written communication skills
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$24.00 per hour
**Benefits**:
- Company events
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Truro, NS: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dental office: 1 year (preferred)
- Patient Coordination: 1 year (preferred)
Work Location: One location
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