Parts Advisor

7 months ago


Ottawa, Canada Surgenor Truck Group (Ottawa) Full time

In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team.

We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee.

Surgenor Truck Group in Ottawa needs your help to meet consumer demand for quality truck parts with you joining our team as **a full time Heavy Truck Parts Counter Person to work 4:30 p.m. to 2:30 a.m. Monday to Thursday.**

**Responsibilities**:

- Assist customers in identifying and purchasing the correct parts for their vehicles
- Provide exceptional customer service and build strong relationships with customers
- Process parts orders and ensure timely delivery or pickup
- Maintain accurate inventory records and perform regular stock checks
- Collaborate with the service department to ensure timely completion of repairs
- Handle cash transactions and maintain a balanced cash drawer
- Utilize computer systems, including Excel and CMMS, to track and manage parts inventory
- Assist with sales management by recommending promotions or discounts to increase sales

**Requirements**:

- Previous experience in automotive parts sales or a related field is preferred
- Bilingual skills (English/Spanish) are a plus
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Proficiency in using computer systems, including Excel, for order fulfillment and inventory management
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you able to work 4:30 p.m.to 2:30 a.m. Monday to Thursday?

**Education**:

- Secondary School (required)

Work Location: In person


  • Parts Advisor

    2 months ago


    Ottawa, Canada Kenworth Ontario Full time

    We are currently looking to hire an experienced Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be responsible for ensuring accuracy in processing all parts purchases, meet performance objectives and follow policies and procedures as well as handle some shipping and receiving duties. Perks Offered in this role: - Competitive salary...

  • Parts Advisor

    2 days ago


    Ottawa, Canada Kenworth Ontario Full time

    We are currently looking to hire an experienced Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be responsible for ensuring accuracy in processing all parts purchases, meet performance objectives and follow policies and procedures as well as handle some shipping and receiving duties. Perks Offered in this role: - Competitive salary...

  • Parts Advisor

    2 months ago


    Ottawa, Canada Alpha Auto Group - MINI Ottawa Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Orleans Toyota Full time

    **Job Summary** We are seeking a highly organized and customer-focused individual to join our team as a Parts Advisor. As a Parts Advisor, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring efficient order fulfillment. This role requires excellent market knowledge, strong organizational skills, and a...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Orleans Toyota Full time

    **Job Summary** We are seeking a highly organized and customer-focused individual to join our team as a Parts Advisor. As a Parts Advisor, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring efficient order fulfillment. This role requires excellent market knowledge, strong organizational skills, and a...

  • Parts Advisor

    2 weeks ago


    Ottawa, Canada Tesla Full time

    What to Expect - At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Kenworth Ontario Full time

    We are currently looking for an experienced Parts Advisor to join our team. This position is full-time and located in Vars Ontario, just east of Ottawa. Note: public transportation is not available. Reporting to the Parts Manager, the Parts Advisor is responsible for ensuring they accurately process all parts purchases, meet performance objectives and...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Belair Lexus Full time

    **Job Overview**: We are seeking a Parts Advisor to join our team. The Parts Advisor will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and maintaining accurate inventory records. **Duties**: - Assist customers in identifying, locating, and purchasing automotive parts and...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Ottawa Dodge & FIAT of Ottawa Full time

    Ottawa St. Laurent Jeep and Ram, has an immediate opening for a Parts Advisor, if you are looking to become part of a well functioning, process driven organization, then this is the opportunity for you. Duties include but are not limited to - Provide efficient and excellent customer services as it pertains to parts - Receive requests from employees for parts...


  • Ottawa, Canada Camco Acura Full time

    The Parts Advisor is responsible for providing excellent customer service to all Parts clients, as well as the efficient and profitable ordering, stocking and sale of automotive parts. **Primary Duties and Responsibilities**: - Efficiently assist customers (internal and external) with the highest level of service in order to grow sales within the...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Star Motors of Ottawa Mercedes-Benz Full time

    Providing excellent client service to our ever growing clientele - Excellent communication skills - Strong work ethic - Able to work efficiently and under time constraints - Must be able to work in a fast paced environment while working as a team to complete the task at hand **Requirements of the position**: - Prior Parts Advisor experience will be...

  • Parts Advisor

    1 week ago


    Ottawa, Canada Otto's BMW Full time

    At Otto's, we are committed to providing an exceptional consumer experience and we know that starts with our most valuable resource - our employees. We are looking for an experienced, motivated **Parts Advisor** who can offer a service that exceeds customer expectations for our dealership. **Job Duties** - Responding to both customer and Internal Service &...

  • Parts Advisor

    2 weeks ago


    Ottawa, Canada Metro Chrysler Dodge Jeep Ram Full time

    We are currently looking to hire full time Parts Advisor who will work with our customers to ensure they receive an excellent quality of service and friendly customer care. **Job Duties** - Processing and fulfilling wholesale and retail parts orders - Organize and maintain front counter retail items and the accessory display - Ensuring an organized and...


  • Ottawa, Canada Alpha Auto Group - Mini Ottawa and Orleans Honda Full time

    Alpha Auto Group is seeking Automotive Parts Advisors to join our growing network of automotive dealerships! As a member of the parts team, you will have an important role in making the parts department flow. You will be working directly with our customers, suppliers, and technicians, providing information, service and sourcing parts using the online parts...

  • Parts Advisor

    4 months ago


    Ottawa, Canada Kenworth Ontario Full time

    We are currently looking to hire an experienced Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be responsible for ensuring accuracy in processing all parts purchases, meet performance objectives and follow policies and procedures as well as handle some shipping and receiving duties. Note: you will need to have transportation to and...

  • Parts Advisor

    7 months ago


    Ottawa, Canada Surgenor Hyundai Full time

    **Surgenor Hyundai** is currently seeking an individual to join our team as an **Parts Advisor.** In business for over 55 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow...

  • Parts Advisor

    1 week ago


    Ottawa, Canada Surgenor Automotive Group Full time

    **CARSTAR OTTAWA EAST **is currently seeking an individual to join our team as an **Parts Advisor.** In business for over 55 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow...

  • Parts Advisor

    2 weeks ago


    Ottawa, Canada Surgenor Ottawa Full time

    **Surgenor Ottawa** is currently seeking an individual to join our team as an **Parts Advisor.** In business for over 55 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow both...

  • Parts Advisor

    2 days ago


    Ottawa, Canada Surgenor Automotive Group Full time

    **Surgenor Automotive Group **is currently seeking an individual to join our team as a **Parts Advisor.** In business for over 55 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow...

  • Parts Advisor

    8 months ago


    Ottawa, Canada Kenworth Ontario Full time

    Kenworth Ontario is currently looking for an evening Parts Advisor to join our dedicated team. This position is full-time, located in Vars Ontario, just east of Ottawa. Reporting to the Parts Manager, the Parts Advisor is responsible for ensuring they accurately process all parts purchases, meet performance objectives and follow policies and procedures as...