Scheduling Associate

3 weeks ago

Hamilton, Canada Thrive Group Full time

**Idlewyld Manor** is an accredited, non-profit charitable long-term care facility with 192 beds and situated on Hamilton’s west mountain. Our facility sits on a picturesque 13-acre corner lot surrounded by trees and lush gardens and is steeped in a rich history of community service of over 150 years.

Idlewyld Manor is also a part of **Thrive Group**: providing a spectrum of integrated services to support and care for individuals to live as independently as possible and by bringing together like-minded organizations.

Interested in bringing your talent to our team? Here is what we offer:

- Ongoing opportunities for education, training, development and growth
- Tuition reimbursement opportunities
- Employee Assistance Program
- $500 signing bonus

Are you looking for a job with an organization that values a strong workplace culture? By joining Idlewyld Manor, you’ll be joining an organization that is:
Great Place to Work® certified

Named on the Best Employers in Ontario list (2021)

Named on the Best Employers in Healthcare list (2021)

***:
Under the direction of the Manager of Administrative Services, this position is responsible for providing a variety of customer service functions. The position provides customer service and reception functions for Idlewyld Manor and manages the daily scheduling of staff. As part of the Administration team, the position also provides administrative support, assisting with the creation and management of a variety of electronic and hard copy filing systems such as resident files and staff scheduling systems, and produces a variety of documents, memos, letters, communications and training materials.

**EMPLOYMENT GUIDE**
- High school graduation required with certification in business administration or related field preferred
- Proven ability to achieve high levels of customer service and have a solution-focused approach to service are essential for this position.
- Must have at least one year administrative experience and be proficient in Microsoft Word, Excel and PowerPoint.
- Previous experience working with scheduling systems and data collection software is preferred.
- Knowledge of human resources practices, labour laws, Employment Standards Act and Accessible Customer Service Standards an asset.
- Experience working with seniors in Long Term Care or within a community based, non-profit environment preferred.
- Must be proficient in English and be able to communicate effectively both verbally and in writing.
- Must possess excellent organizational skills, be able to maintain a high level of accuracy, attention to detail and multi-task effectively.
- Should possess a valid driver’s license and a reliable means of transportation.

**_ As a condition of employment, you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date._

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