Dc Warehouse Service Coordinator

4 months ago

Caledon, Canada Coast Appliances Full time

Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.

Reporting to the DC Warehouse Manager, the DC Service Coordinator is responsible for preparing appliances for return to the manufacture, verifying that returns from customers and delivery are true to what is expected, receiving all returns into stock including relabeling them, transferring items to clearance, obtaining damage return authorizations and concessions, inventory counts, as well as assisting customers with inquiries.
- Sign in credits, non-deliveries, and concealed damage returns
- Test all damaged unit to confirm they are in working condition
- Transfer all damaged but sellable units to a showroom
- Schedule and track all repairs of faulty products to the conclusion of repair & transfer to showroom or manufacture RA if the product cannot be repaired
- Schedule all pickups and returns of manufacture RA’d units
- Dispose of all scrap units, RA & write off inclusive
- Prepare all returns to manufacture by crating & strapping as per manufacture instructions
- Create and complete all required stock transfers to and from showrooms
- Document & save all BOL, return RA’s & scrap write-offs

Working Conditions
- Working with or around moving mechanical machines including lift trucks, pallet jacks, and forklifts
- Varying noise levels that can be loud at certain times
- Fast-paced environment in which adherence to all occupational health and safety procedures is critical
- Some manual lifting required
- Previous experience with appliance inspection and repair an asset
- Strong computer skills
- Previous experience operating lift trucks and pallet jacks, or willingness to learn
- Excellent time management and organizational skills with the ability to meet deadlines
- Fast and accurate data entry skills
- Works well with others and build an effective team
- Reliability and flexibility - some overtime may be required
- Attention to detail and strong work ethic

We thank all applicants for their time. Pease note, only applicants under consideration will be contacted.

Coast is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.

Location: Speirs Giffen Avenue, Caledon, Ontario L0J

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