Call Centre Associate- Bmw/mini Langley

2 weeks ago

Langley, Canada OpenRoad Auto Group Full time

**UNLIMITED POSSIBILITIES AHEAD.**

**Position**: Call Center Associate
**Status**: Full-Time

**Dealership**: BMW/MINI Langley
**Department**: Service

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

**A Career at OpenRoad Means You’ll Enjoy**:

- Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
- Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
- Internal and external, training & development opportunities for skill-development and growth
- Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
- Comprehensive extended health and dental plan, tailored around Associate wellness
- Recognition and Engagement Events

**ROLE & RESPONSIBILITIES**:

- Educating customers about the products and services we offer Listening to and understand customer needs and answer any questions they may have
- Working with a dedicated and passionate team who will assist you and work alongside you to provide a best-in-class customer experience
- Providing a great customer experience while keeping customer information confidential
- Handling outbound and inbound phone contacts
- Providing customers positive experiences through excellent service
- Working in a process-driven work environment
- Maintaining an updated customer database
- Providing customers positive experiences through excellent service, along with answering customer inquiries.
- Working in a process-driven work environment.
- Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- An interest in the automotive industry
- Strong customer service and phone skills
- Possess strong organizational, follow-up and paper-flow handling skills.
- Quick thinker and learner
- Passionate for customer service Strong work ethic Must be able to work independently and be great at multitasking
- A positive attitude
- An empathetic and caring approach

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

**JOIN US AND GROW WITH US**

We thank all those that have applied. Only those considered for the position will be contacted.

  • Bmw/mini Langley

    1 week ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Part Time Weekend Reception AssociateStatus: Part-Time Dealership: BMW/MINI LangleyDepartment: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21...

  • Lot Associate

    2 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** **Position**: Lot Associate **Status**: Full-Time **Dealership**: BMW MINI Langley **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Product Advisor- Bmw/mini Langley

    2 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Product Advisor **Status**: Sales Full-Time **Dealership**: BMW/MINI Langley **Department**: Sales Welcome to MINI Langley, a proud member of the OpenRoad Autogroup! We are currently seeking a Product Advisor to join our dynamic team and help us deliver an exceptional customer-focused experience. As a...

  • Appointment Coordinator- Bmw/mini Langley

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Full-Time **Dealership**: BMW/MINI Langley **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...

  • Shipper/receiver- Bmw/mini Langley

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Shipper/ Receiver **Status**: Full-Time **Dealership**: BMW/MINI Langley **Department**: Parts We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Lot Associate

    5 days ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Lot Associate (Part Time)** Status**:Part-Time** Dealership**:BMW MINI Langley** Department**:Service** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...

  • Parts Driver

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Parts Driver Status: Full-Time Dealership: BMW/MINI Langley Department: Parts Compensation: $19,00 per hour We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country...

  • Sales Executive- Bmw/mini Langley

    2 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Sales Executive **Status**: Sales Full-Time **Dealership**: BMW/MINI Langley **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...

  • Parts Driver- Bmw/mini Langley

    7 days ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Parts Driver **Status**: Full-Time **Dealership**: BMW/MINI Langley **Department**: Parts We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21...

  • Assistant Service Manager- Bmw/mini Langley

    3 days ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Assistant Service Manager **Status**: Full-Time **Dealership**: BMW/MINI Langley **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Product Advisor

    3 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Full-Time Dealership: BMW/MINI Langley Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive...

  • Product Advisor

    4 weeks ago

    Langley, BC, Canada OpenRoad Auto Group Limited Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status:  Full-Time Dealership:  BMW/MINI Langley Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive...

  • Product Advisor

    3 weeks ago

    Langley, BC, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Full-Time Dealership: BMW/MINI Langley Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive...

  • Product Advisor- Mini Langley

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Product Advisor **Status**: Sales Full-Time **Dealership**: MINI Langley **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Product Advisor

    2 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Full-Time Dealership: MINI Langley Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands...

  • Product Advisor

    2 weeks ago

    Langley, BC, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position:Product Advisor Status:Full-Time Dealership: MINI Langley Department:Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands...

  • Lot Associate- Openroad Infiniti Langley

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** **Position**: Lot Associate **Status**: Full-Time **Dealership**: OpenRoad Infiniti Langley **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are...

  • Sales Coordinator

    3 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Pre-owned Vehicle Sales Coordinator **Status**:Full-Time **Dealership**: Porsche Centre Langley **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people...

  • Parts Advisor

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position: Parts Advisor Status: Full-Time Dealership: Porsche Centre Langley Department: Parts We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with...

  • Junior Parts Advisor

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position**:Junior Parts Advisor** Status**:Full-Time** Dealership**:Porsche Centre Langley** Department**:Parts** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...