Project Manager, Associations and Affinity Groups

2 weeks ago

Toronto, Canada PROLINK Full time

**Project Manager, Associations and Affinity Groups**

**Location: PROLINK Insurance Inc. Toronto, ON**

**Job Type: Full-Time, Remote (must attend key meetings in office)**

Are you a highly skilled and collaborative Project Manager seeking an exciting opportunity to make an impact? Look no further PROLINK Insurance Inc., a leading insurance brokerage in Canada, is actively searching for a dynamic individual to join our Associations and Affinity Groups ("AAG") Department. As the Project Manager, you will play a pivotal role in the timely and successful rollout of insurance solutions to association members and professionals within insurance program groups.

Increasing complexity, rapid growth, high volumes, greater demands for customization and the need for tighter collaboration and communication is driving our decision to find the right Project Manager to keep us on track, ahead of schedule, and coordinating efforts flawlessly across a large variety of stakeholders.

**_
We seek someone intelligent, highly analytical, detail-oriented, and incredibly well-organized. We value people of high integrity, drive, and emotional intelligence. We seek a great communicator, a positive and optimistic motivator who thrives in a fast-paced collaborative environment as a valued member of a great team._**
- ** Background on the business of the Associations and Affinity Groups department**:
An “insurance program” is a grouping of insurance clients (and in PROLINK’s case, these clients are most often information professionals) who share common duties and/or operations in the fulfillment of their roles, and hence often face the same risks. These clients usually form associations or risk purchasing groups.

PROLINK works with these associations and groups, in partnership with insurance companies, to tailor insurance solutions that specifically address the type of risks that the association members or group professionals face.

Our delivery is automated for most groups, and we have advisors available if needed. We continue to enhance our automation and the simplicity of client interactions. There is ample opportunity for continuous improvement. We offer just-in-time online education and advice throughout the transactions. Almost all aspects of the client transaction, from initial awareness to payment and issuance of contracts, are delivered online today.
- ** Your Responsibilities**:
**1. Design and Execution of Program Rollouts**:
- Collaborate with stakeholders to design and execute insurance program rollouts - either for brand new programs or annual renewals.
- Develop comprehensive project plans, including timelines, milestones, and resource requirements.
- Coordinate with internal teams and external stakeholders to ensure effective implementation.
- Work with colleagues to understand the needs and concerns of association executives and the end clients.

**2. Enabling Colleagues to Meet or Exceed Objectives and Timelines**:
- Establish strong working relationships with key stakeholders.
- Collaborate closely with stakeholders throughout the lifecycle of an insurance program renewal or in the launch of a new insurance program.
- Effectively communicate program updates, risks, and decisions to keep stakeholders engaged.

**3. Project Governance and Collaboration**:
- Establish a governance framework to facilitate collaboration and decision-making.
- Conduct regular meetings and workshops with stakeholders.
- Foster a collaborative work environment and coordinate project activities.

**4. Risk Management and Quality Assurance**:
- Identify, assess, and mitigate program risks.
- Implement risk management and quality assurance processes.
- Conduct regular audits and reviews to drive continuous improvement.

**5. Effective Reporting and Documentation**:
- Maintain comprehensive program documentation.
- Generate reports on program progress, risks, and milestones.
- Document program deliverables, changes, and lessons learned.
- **Your Qualifications**:

- Minimum 5 years of experience successfully delivering complex projects.
- Experience in the commercial insurance industry is highly desirable.
- Strong understanding of project management methodologies, software, and tools.
- Analytical mindset with strong problem-solving skills.
- Exceptional organizational skills with the ability to manage multiple projects and prioritize effectively.
- Excellent leadership and team management skills. The ability to motivate and influence others without a significant level of authority. Comfortable working in a collaborative environment rather than in a command-and-control structure. Outstanding communication and interpersonal abilities. Emotionally intelligent. Never afraid to ask questions.
- Solid technical background and a working understanding of the software development process; familiarity with how developers work and the cycles they go through with changes and releases.
- Bachelor's degree in business administration, project mana

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