Posting Title- FO 15R - Collection Support, Supervisor- Position Classification- Financial Officer R15- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA
- Campbell River, BC V9W 6Y7 CA
- Cranbrook, BC V1C 7G5 CA
- Fort Nelson, BC V0C 1R0 CA
- Hope, BC V0X 1L0 CA
- Kamloops, BC V2H 1B7 CA
- Kelowna, BC V1Z 2S9 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Nelson, BC V1L 6K1 CA
- Prince George, BC V2N4P7 CA
- Smithers, BC V0J 2N0 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA
- Williams Lake, BC V2G 5M1 CA- Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 5/7/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Finance- Ministry Branch / Division- RMO/ Revenue Division- Job SummaryTo oversee a large team of professionals in a contact centre environment delivering legal and collection support services for the Receivables Management Office.

**Job Requirements**:

- Grade 12 diploma, plus post-secondary courses in business administration or financial management or equivalent. Preference may be given to applicants with a Diploma or higher in these fields, or completion of Level 1 or 2 of the Financial Management Certificate Program.
- Minimum two (2) years’ experience supervising staff, preferably in a unionized environment.
- Minimum two (2) years’ experience working in a professional office in a call center environment delivering a high-volume of customer service.

Preference may be given to applicants with:

- Three (3) or more years experience working in a professional office in a call center environment delivering a high-volume of customer service.
- Collections experience.

**About this Position**:
An eligibility list may be established to fill both current and/or future permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO -** Please do not submit a cover letter as it will not be reviewed.

**Resume: YES -** Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES -** You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

**Additional Information**:
CRC - A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
- Job Category- Finance