Ted Baker Assistant Store Manager

3 weeks ago

Richmond, Canada Ted Baker Full time

The Assistant Manager’s role is to lead the location achievement of KPI‟s creating an exemplary customer environment and motivating the team to achieve excellence. To be accountable for driving the business forward and be an inspirational ambassador of Ted who understands and promotes the company’s “Mission Statement” and “Vision”.

**Main Responsibilities**
- Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation.
- Deliver effective recruitment, training and motivation of the team. Adapt personal, interpersonal and Managerial behavior to bring out the best in people and enhance the company brand values.
- Ensure store and team members are presented to the highest possible standards in line with brand expectation. Be competent in product knowledge and feedback regularly to Store Manager on performance and opportunities.
- Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand.
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions.
- Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities.
- Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems/processes to support a sales environment and achieve operational guidelines.
- Partner with Store Manager and Central Operations team on all back of house operations and systems/processes to support a sales environment and achieve operational & LP guidelines to protect all assets
- Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)
- A strong digital focus with the ability to embrace and drive new initiatives from concept

to implementation, helping support new ways of selling and brand profile enhancements

**Tools of the trade**
- Previous sales supervisory experience
- Previous retail sales experience in a high end, contemporary environment, with a passion for product, clienteling experience, retail
- Established relationships in the local marketplace
- Effective communication skills
- Team player
- Personal accountability and integrity
- Proactive and can-do attitude
- Motivation / developing and coaching others

**Benefits**

At Ted we offer a range of benefits to keep you well, including competitive medical, dental, vision plan options at little to no cost to you and paid time off inclusive of vacation, personal, and sick day. We want you to share in Ted’s success, so we’ll invite you to join our monthly bonus scheme. And for your longer-term financial wellbeing we’ll match up to 5% of your 401k contributions We have a fantastic team discount scheme offering you a 60% employee discount and a friends and family discount scheme.

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Richmond, BC V7B 0B7: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person

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