Manager, Credit Risk Acquisitions

3 weeks ago

Toronto, Canada PC Financial Full time

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

**Location**:
500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9

**When you hire great people, great things can happen.**

PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Why This Role Is Important**

We are seeking a highly motivated and technically adept Manager in Credit Risk Acquisitions to join a dynamic, high-performance team. This role presents an opportunity for a seasoned professional to steer our credit risk strategies towards optimizing opportunities and driving substantial business value. As a Manager in Credit Risk Acquisitions, you will play a pivotal role in refining credit, fraud and AML strategies through rigorous quantitative analysis. Your expertise will be crucial in recommending strategic shifts, backed by robust financial analysis, and championing these recommendations to our Senior Management. This position offers an exceptional opportunity for an growing leader to make a significant impact within our organization. If you are ready to take charge and lead a team towards driving tangible business value, we invite you to apply.

**What You’ll Do**
- With a focus on advanced analytics and modeling/machine learning, leverage a team of analysts to understand how the behaviour of customers and prospects, their interactions and touchpoints contribute to their overall customer experience to develop the overall acquisition strategy.
- Collaborate with product, marketing, and sales teams to develop thorough understanding of business objectives to deliver customer-focused insights, analytics solutions and customer acquisition strategies.
- Establish and maintain a framework from which statistical analysis is used to measure the effectiveness of acquisition strategies, multi-variate and A/B testing to ultimately inform and refine acquisition strategies.
- Using data driven analytics, establish Plan targets for customer acquisitions, optimizing the customer mix between face to face and digital channels.
- Evaluate new tools, technology and data sources by liaising with internal and external partners.
- Keep abreast of the competitive environment in the financial industry as well as the enterprise; be able to react quickly to changing trends that impact customers.
- Build for the future and provide people leadership; oversee people plans and strategies to attract, motivate and retain a highly diverse, qualified and engaged team and proactively work to maintain a talent pipeline to fulfill current and future business needs.
- Present acquisition strategies and recommendations to key business stakeholders.
- Ensure compliance and audit requirements/documentations are created, maintained, and oversight abilities are continuously improving.

**What you will need**
- Post-Secondary education or equivalent experience in a quantitative field preferred (Statistics, Mathematics, Computer Engineering/Science, or Operations Research)
- Minimum of 3-5 years progressive experience analyzing structured and unstructured data, developing and executing on strategies and making strategic recommendations to management.
- Strong leadership, interpersonal and people management skills with the ability to manage relationships across all levels of the organization.
- Experience with SQL, Adobe Analytics and Google Analytics is an asset.
- Cloud-native analytical experience is an asset
- Strong MS Office (Excel, Access, PowerPoint) skills.
- Excellent analytical, storytelling, and problem-solving skills.
- Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentations.
- Demonstrated ability to be part of multiple projects/initiatives of varying size and complexity, while prioritizing and balancing multiple tasks within a fast-paced work environment.

**Number of Openings**:
1
- PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the righ

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