Concierge

Job Title: Concierge

**Duties**:

- Greet and welcome guests upon their arrival
- Provide exceptional customer service and assist guests with inquiries, requests, and reservations
- Maintain a clean and organized lobby area
- Assist with check-in and check-out procedures
- Coordinate transportation services for guests
- Provide information about local attractions, restaurants, and events
- Handle guest complaints and resolve issues in a professional and timely manner
- Maintain knowledge of hotel policies, procedures, and amenities
- Assist with administrative tasks such as answering phone calls, taking messages, and handling mail

**Skills**:

- Excellent communication and interpersonal skills
- Multilingual or bilingual proficiency is highly desirable
- Strong problem-solving abilities
- Ability to remain calm and composed in stressful situations
- Attention to detail and ability to multitask

At our company, we value our employees and offer a competitive salary along with a comprehensive benefits package. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.

**Job Type**: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 8 - 12 per week

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person