Medical Receptionist/administrator
7 months ago
**Requirements**:
- Must be legally permitted to work in Canada
- 2+ years of experience
- 2 professional and/or academic references, no relatives (we will contact them)
- Excellent proficiency in English (written and spoken)
- High degree of accuracy and attention to detail
- Ability to maintain courteous and kind when speaking with Patients
- Positive attitude with Colleagues
- Ability to take direction
- Reliable and punctual
**General duties**:
- Answer calls for multiple clinics
- Book appointments for Patients who aren’t able to book online themselves
- Recall Patients once test results are in
- Collect payments
- Keep accurate records in the EMR
- Order supplies and perform inventory counts
- Maintain cleanliness and organization of clinic
**Examples of digital skills required on a daily basis**:
- Type at 60-70 wpm, minimum
- Edit PDF documents on Adobe DC Reader
- Scan and upload all Patient documents into Patient charts (we destroy all paper copies).
- Configure EMR settings from time to time (adjust the online booking system, add new Specialists, etc)
- Send digital faxes through the computer via SRFax software
- Invoice Patients, ensure payments are processed
- Run full antivirus system scans on both clinic computers
- Maintain the clinic’s social media (Engagement / promotion is not important to us. We just need you to answer inquiries on social media quickly and professionally).
- Maintain our spreadsheets and trackers
- Run Microsoft TeamViewer (remote support tool)
- Convert JPEG photos to PDFs before uploading them into a Patient’s chart (via Adobe DC Reader).
(TRAINING WILL BE PROVIDED)
**Examples of needing “to be your own tech support”**:
- Troubleshoot the iPad kiosk when it glitches and doesn’t connect to the EMR.
- Reconnect printer/scanner when they don’t communicate with the PC.
- Install new devices when we deliver them to the clinic (payment POS machine, etc)
- Troubleshoot clinic internet when it goes down.
**Clinic Hours**:
Mon to Fri: 10am to 7pm
Sat to Sun: 10am to 6pm
**Benefits**:
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- Are you legally permitted to work full-time in Canada?
**Education**:
- Secondary School (preferred)
**Experience**:
- Medical office: 1 year (required)
Work Location: In person
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