Sales/interior Design
7 days ago
**Sales & Interior Design - Kitchen Refacing Industry**
Job Title: Sales Service Representative (SSR)
**Company Overview**:
Renuit Cabinet Refacing, part of Northern Contours, has been a leader in the home improvement industry for over 25 years. We offer a cost-effective, eco-friendly, and fully customizable alternative to traditional kitchen renovations. Specializing in cabinet refacing, we provide homeowners with a quick and transformative way to update their kitchens with mínimal disruption.
**Role Description**:
As a Sales Service Representative (SSR), you will drive sales and build strong client relationships in the kitchen refacing industry. You'll work with leads provided by Canada's largest home improvement retailer, collaborating with retail staff and our installation team to ensure seamless project execution. This role requires a proactive, detail-oriented individual based in Montreal and its surrounding areas, including South Shore and North Shore.
We offer a competitive compensation package, flexible scheduling, and opportunities for growth.
**What We Offer**:
- **Flexible Schedule**: Based on customer needs
- **Uncapped Earning Potential**: Competitive base salary plus bonus structure
- **Comprehensive Benefits**: Including dental, life, and disability insurance, paid time off, vision care, and extended health benefits (massage, chiropractic services)
- **Training & Development**: Robust onboarding for professional growth
- **Recognition & Rewards**: A company culture that celebrates success
**Responsibilities**:
- **Client Relationship Management**:
- Utilize leads to build relationships and guide clients through kitchen refacing solutions.
- **Staff Coaching & Support**:
- Collaborate with retail staff at partner locations to train and support them on product knowledge and sales techniques.
- Ensure client needs are met with tailored solutions.
- **Project Coordination**:
- Work with the installation team to translate client visions into detailed project specifications.
- Ensure smooth communication for optimal project execution and client satisfaction.
- **Continuous Improvement**:
- Identify opportunities to improve sales processes and customer experiences.
- Stay updated on industry trends to maintain leadership in the kitchen refacing sector.
- **Administrative Tasks**:
- Maintain accurate records of client interactions, sales activities, and project details using the CRM system.
- Prepare reports for management on sales performance and project status.
- **Customer Service Excellence**:
- Provide exceptional service throughout the project lifecycle, addressing client concerns promptly and professionally.
- **Organized & Detail-Oriented**: Able to manage multiple client projects simultaneously.
- **Excellent Communication Skills**: Fluent in both French and English (advanced level).
- **Proactive & Self-Motivated**: Focused on exceeding client expectations and delivering exceptional service.
- **Tech-Savvy**: Comfortable with technology and new systems.
- **Sales Experience**: Preferably in the home improvement or construction industries.
- **Availability**: Flexible to meet clients during the day, evenings, and weekends as needed.
- **License & Travel**: Must hold a Class G driver’s license and be willing to travel for in-home consultations.
- **Interior Design Knowledge**: Passion for Interior Design, software knowledge not required.
**Tools Provided**:
- Laptop, mileage, cellphone allowance, expense account, and travel allowance.
**Why Join Us**:
Renuit offers the autonomy to shape your success, along with the tools, training, and support to help you thrive. Join a dynamic, client-focused team that values creativity and initiative.
**Location**:
Hybrid: Home-based and on the road (Montreal, South Shore, Laval, and surrounding areas)
**Job Type**:
Full-time
**Compensation**:
Base salary plus bonus structure
**Benefits**:
- Professional dress code
- Dental care, disability insurance, and life insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- RRSP matching
- Vision care
- Hybrid work model
**Language Requirement**:
Must be fully bilingual in French and English with advanced communication skills.
**Schedule**:
- Monday to Friday
- Weekends (based on customer requirements)
**Experience**:
- Minimum 1 year of sales experience (preferred)
**License/Certification**:
- Class G License / Vehicle Required
**Work Location**:
Hybrid remote (Montreal, South Shore, Laval, and surrounding areas)
**Ventes & Design d'intérieur - Industrie du Resurfaçage de Cuisine**
**Titre du Poste : Représentant des Ventes (SSR)**
**Présentation de l'entreprise**:
Renuit Cabinet Refacing, une division de Northern Contours, est un leader de Secteur de la rénovation résidentielle depuis plus de 25 ans. Nous offrons une alternative économique, écologique et entièrement personnalisable aux rénovations de cuisine traditionnelles. Spécialisés
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