Manager, Employee Experience

2 weeks ago

Markham, Canada SE Health Full time

**Are you ready to design the workforce of the future? Join us and help make working at SE Health an irresistible experience**

***

The **Manager, Employee Experience - Retention & Inclusion** is a new and exciting role. Reporting to the Senior Director, Culture & Employee Experience, you will lead the research, design, and implementation of people projects and programs resulting in improved employee engagement and retention to make work great at SE Health. You will utilize your skills in program development, business partnership, organizational behaviour, and diversity, equity, and inclusion (DEI) to design and evaluate human-centered approaches to the employee experience throughout the organization. With an assigned portfolio of clients, you will collaborate directly with business leaders on strategic projects designed to reduce employee turnover and retain caring staff who feel included, engaged, and loved. You are a curious, action oriented, and personable data enthusiast who is passionate about people and DEI, and who deeply understands workplace culture, project management, and change management. You enjoy analyzing and discussing metrics to create tailored people solutions across multiple business lines. Using design thinking principles combined with your focus group facilitation skills, you will develop and evaluate new and inclusive HR approaches with a friendly cross-functional group of colleagues all focused on the full employee lifecycle and understanding why employees join, stay, and exit the organization. This includes creating retention action plans tailored to business unit goals, employee journey roadmaps, developing user personas, reviewing the full experience of being an employee at SE Health, and regularly reporting on data and key performance indicators (KPIs). You will seek out innovative and inclusive approaches to support all employees along their workplace journey in alignment with our _People Everything_ strategy. You will collaborate with all teams across multiple provinces highlighting the moments that matter to employees as we continue to make work great at SE Health. Join us in designing the workforce of the future

**Note to applicants**:
New roles can be both exciting and a bit intimidating on a job posting. If you have relevant experience and think you would be great in this role, but don’t meet some of the items listed, you should still apply. We’d love to hear from you. You might just be the person we need in this role

We are aiming to have all this role start in April. This is a hybrid role based in Ontario for in-person meeting attendance.

***

**About the Team**:
The Employee Experience (EX) Team is part of the HR department and works collaboratively to making work great at SE Health We design strategic and proactive people initiatives to take excellent care of our employees, so that they can continue to provide outstanding and loving care to our healthcare clients across Canada. Our design focus areas include: employee experience, onboarding, retention, diversity, equity & inclusion (DE&I), change management, performance optimization, and retention. The EX team generates fresh ideas and data-informed people designs to ensure that all employees view SE Health as the best workplace they’ve had. This requires ongoing, intentional, and collaborative workforce planning along with creative thinking to provide employees with flexible scheduling, meaningful work, supportive leaders and colleagues, competitive benefits & compensation, learning & growth opportunities, work life balance and more. We have a dedicated, talented, and caring group of diverse individuals in the HR team who are committed to bringing hope and happiness at SE Health. To complement our skills, the EX team needs an caring collaborator and project leader to design exquisite employee experiences. You are both data-obsessed and people-driven. We value fresh perspectives to help us reimagine work and talent in new and different ways as our complex and caring workforce of 9,000 employees continues to grow.

***

**What You’ll Work On**:
This leadership career opportunity:

- Leads the design, communication, and administration of EX programs, projects, tools and training that optimizes **staff retention** to support business units. Uses data and UX design to improve employee engagement results. Projects focus on: employee recognition, onboarding & offboarding, town halls/speak ups, leadership activities, employer branding, DEI, retention, performance optimization, leadership training, people dashboards, and surveys. This role plays a lead role in developing a retention strategy, a DEI strategy, recognition program enhancements and researching various workforce technology tools to support the full employee lifecycle.
- Coordinates and operationalizes assigned DEI initiatives and partnerships for an inclusive organization for everyone. This includes leadership and execution of **DEI initiatives**. U

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