![Midas Auto and Tire Center](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
**Responsibilities**The Customer Service Representative supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
**Qualifications**
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver’s license
- Ability to work a flexible schedule including weekends
- Full Benefit Package
- Opportunities to move into a management position
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