Key Holder/supervisor
6 months ago
If you are a motivated individual with a passion for retail management, excellent customer service skills, and the ability to lead a team, we want to hear from you
**Duties**:
- Assist the Store Manager in overseeing daily operations of the retail store
- Provide exceptional customer service and resolve customer complaints or issues
- Manage and supervise retail staff, including training, scheduling, and performance evaluations
- Monitor inventory levels and coordinate with vendors to ensure timely restocking
- Implement visual merchandising strategies to maximize sales and create an appealing store environment
- Assist in creating and implementing sales goals and strategies to achieve targets
- Handle cash management, including opening and closing registers, preparing deposits, and reconciling cash drawers
- Assist in budgeting and financial planning for the store
**Skills**:
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in budgeting and financial management
- Multilingual abilities are a plus, as it can help communicate with a diverse customer base
- Excellent math skills for handling cash transactions and managing inventory
- Supervisory experience with the ability to lead and motivate a team
- Knowledge of retail management principles and practices
- Strong administrative skills for record keeping, scheduling, and reporting
- Effective time management skills to prioritize tasks and meet deadlines
- Proven track record in achieving retail sales targets
- Organizational skills to maintain a well-stocked and organized store environment
**Salary**: $19.69-$21.38 per hour
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Hamilton, ON L8R 2K7 (required)
Ability to Relocate:
- Hamilton, ON L8R 2K7: Relocate before starting work (required)
Work Location: In person
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