Housekeeping Supervisor

5 months ago

Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time

**Join our amazing opening team and work in our stunning new property overlooking Lake Ontario. Share your passion for hospitality and help to create incredible guest experiences by keeping our hotel and property spotless and breathtaking.**

The Housekeeping Supervisor an essential role in the daily flow of hotel operations; keeping the entire property clean and orderly. Responsible for overseeing the entire housekeeping team, the individual in this leadership position has an incredible work ethic and impeccable standards. Leads by providing a consistent example of excellent service and ensures that all cleaning efforts are completed efficiently, with a great attention to detail and guest satisfaction. This individual actively participates in inventory management, supply budgeting and the development of Housekeeping systems and procedures. In collaboration with other members of the Pearle Hotel management team, the Housekeeping Supervisor retains and develops new talent.
- Successful applicant must be available to work on a rotation of shifts, including AM and PM_

**DUTIES & RESPONSIBILITIES**
- Assist all Housekeeping Attendants in the daily checking of guest rooms and designated staff areas, laundry areas and public areas maintaining standards by Hotel policy
- Act as a mentor to all housekeeping staff: embody a great service culture and create a high level of standards and excellence.
- Host housekeeping morning briefings in absence of Housekeeping Manager
- Adapt a hands-on approach to the daily operation covering cleaning duties with the team as and when required.
- Submit daily inspection and progress reports to Assistant Housekeeping Manager
- Responsible for the training of new staff
- Check and maintain adequate level of supplies and material and request replenishment of supplies as required. Assist with Monthly inventory
- Work with Front Office and Maintenance Departments regarding the status of rooms ensuring that guest requirements are met according to Hotel policy
- Ensure adherence to all Hotel policies (key safety, lost and found, health & safety)
- Ensure the safe storage issue and effective use of cleaning materials and equipment as directed by manufactures on their Safety Data Sheets (SDS)
- Attend meetings as requested and contribute new ideas to the overall success of the operation
- Be familiar with appropriate action to be taken in the event of an emergency
- Help to prepare work schedules to ensure all jobs are covered in assigned areas
- Maintain positive relationships within the team unit as well as with those outside of it, work together with others toward the common goal of success across the property
- Ensures the daily laundry operation is following process and procedures
- Minimum of 1-2 years of hotel housekeeping supervisor experience required

**What we would like you to bring to the role**:

- **Positivity**: Maintain great working relationships within the team unit, working together toward a common goal of success across the property.
- **Organization**: Ability to multi-task effectively in a fast-paced environment and prioritize tasks as necessary.   Demonstrated ability to supervise, schedule, and motivate their team.
- **Initiative**: Continually strives to train and develop their team

**Why join The Pearle Hotel & Spa Team**
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Marriott Discounts
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Salary**: From $24.00 per hour

Schedule:

- 8 hour shift

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person

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