Licensing Unit Clerk

7 months ago

Winnipeg, Canada Manitoba Public Insurance Full time

Overview:
As the Licensing Unit Clerk, you are responsible for processing driver’s licence closeouts, identifying and reporting inconsistencies and errors made by brokers and service centre representatives related to issuing Manitoba driver’s licences, determining the authenticity of surrendered driver’s licences, and responding to enquiries from internal and external customers.

**Responsibilities**:

- Processes daily close-outs from Canadian and other jurisdictions.
- Refers files to Basic Autopac Special Services (BASS) or Identity Verification and Data Integrity (IVDI) when required.
- Confirms that licence documents have been scanned in accordance with departmental procedures.
- Confirms that the correct licence class was issued in accordance with departmental procedures.
- Notifies brokers and service centre representatives (SCR) of errors**.**:

- Determines the authenticity of surrendered driver’s licences using working knowledge and reference materials. This may result in the licence not being accepted for exchange.
- Processes returned photo cards, verifies customer address information and either resends the photo card to the customer or destroys it
- Receives and distributes mail.
- Coordinates messenger and shipping services.
- Monitors the Licensing Unit inbox, coordinates incoming work, and adds work tasks to SharePoint.
- Prepares outgoing letters and correspondence as needed.
- Processes customer enquiries and requests from internal frontline departments and external agencies.

Qualifications:

- High school diploma or equivalent.
- Two years of experience in an office environment with one year of customer service experience.
- Good communication skills with the ability to present information effectively to various audiences.
- Good customer service skills with the ability to maintain a professional balance between customer and organizational needs.
- Working knowledge of MS Office including Word, Excel, Outlook, and SharePoint.
- Knowledge of the Criminal Code of Canada, Highway Traffic Act, Drivers and Vehicles Act, Manitoba Public Insurance Corporation Act and related regulations.
- Visual acuity must be correctable to 20/20 with lenses and be free of colour blindness.

Employee Benefits:
**Health benefits**

We offer a comprehensive health benefits program that includes:

- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

**Financial security**

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability

**Wellness**

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- flexible work arrangement for eligible positions
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account

**Diversity and inclusion**

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

**Employee recognition**

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

**Professional development**

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.

**Safety and health**

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

  • Licensing Unit Clerk

    7 months ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: As the Licensing Unit Clerk, you are responsible for processing driver’s licence closeouts, identifying and reporting inconsistencies and errors made by brokers and service centre representatives related to issuing Manitoba driver’s licences, determining the authenticity of surrendered driver’s licences, and responding to enquiries from...

  • Unit Clerk

    7 months ago

    Winnipeg, Canada RelyOn Care Inc. Full time

    **Full job description** **Health Unit Clerk** Are you a dedicated and compassionate Health Unit Clerk who is looking to make a difference in the lives of our clients? Come and Make Lives Better with our team! **RelyOn Care employees enjoy the following**: - **Respectful and positive working environment.** - **24 hours staffing support.** **-...

  • Unit Clerk

    3 weeks ago

    Winnipeg, Canada Health Sciences Centre Full time

    **Requisition ID**: 372434 **Position Number**: 20072276 **Posting End Date**: December 24, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**:Health Sciences Centre - 820 Sherbrook Street **Department / Unit**: Surgery - H3 GI/Urology/Oncology **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**:...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 371077 **Position Number**: 20080992 **Posting End Date**: December 5, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital - St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 12/23/2024 **FTE**:...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada Centre de Santé Saint-Boniface Full time

    **Requisition ID**: 371077 **Position Number**: 20080992 **Posting End Date**: December 5, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital - St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 12/23/2024 **FTE**:...

  • Unit Clerk

    4 months ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 366249 **Position Number**: 20064707 **Posting End Date**: September 13, 2024 **City**: Winnipeg **Site / Employer**: St. Boniface Hospital **Department / Unit**: AS6 - Medicine Clinical Teaching Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: ASAP **FTE**: 0.40 **Anticipated...

  • Unit Clerk

    5 days ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 373293 **Position Number**: 20080978 **Posting End Date**: January 11, 2025 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital - St. Boniface Hospital **Department / Unit**: Intensive Care Nursery Unit - Nicu **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**:...

  • Unit Clerk

    3 weeks ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 372801 **Position Number**: 20080126 **Posting End Date**: December 30, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital **Department / Unit**: E6 - Medicine Clinical Teaching Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 01/22/2025 **FTE**:...

  • Unit Clerk

    2 weeks ago

    Winnipeg, Canada Centre de Santé Saint-Boniface Full time

    **Requisition ID**: 372801 **Position Number**: 20080126 **Posting End Date**: December 30, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital **Department / Unit**: E6 - Medicine Clinical Teaching Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 01/22/2025 **FTE**: 1.00 **Anticipated...

  • Unit Clerk

    2 days ago

    Winnipeg, Canada Seven Oaks General Hospital Full time

    **Requisition ID**: 373427 **Position Number**: 20061571 **Posting End Date**: January 14, 2025 **City**: Winnipeg **Employer**: Seven Oaks General Hospital **Site**:Seven Oaks General Hospital **Department / Unit**: Renal Health - C **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 01/06/2025 **FTE**: 0.60 **Anticipated...

  • Unit Clerk

    2 months ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 369343 **Position Number**: 20067797 **Posting End Date**: November 6, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital **Department / Unit**: AS6 - Medicine Clinical Teaching Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 11/08/2024 **FTE**:...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada Seven Oaks General Hospital Full time

    **Requisition ID**: 371672 **Position Number**: 20057427 **Posting End Date**: December 12, 2024 **City**: Winnipeg **Employer**: Seven Oaks General Hospital **Site**:Seven Oaks General Hospital **Department / Unit**: Rehab Geriatrics 4U **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date - End Date**: 01/03/2025 -...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada Centre de Santé Saint-Boniface Full time

    **Requisition ID**: 371356 **Position Number**: 20080976 **Posting End Date**: December 10, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital **Department / Unit**: Intensive Care Nursery Unit - Nicu **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: ASAP **FTE**: 0.40 **Anticipated Shift**:...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 371356 **Position Number**: 20080976 **Posting End Date**: December 10, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital **Department / Unit**: Intensive Care Nursery Unit - Nicu **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: ASAP **FTE**:...

  • Unit Clerk

    3 months ago

    Winnipeg, Canada Pan Am Clinic Full time

    **Requisition ID**: 368316 **Position Number**: 20064706 **Posting End Date**: October 23, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital **Department / Unit**: AS6 - Medicine Clinical Teaching Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start - End Date**: 11/01/2024 - 06/14/2025 **Reason...

  • Unit Clerk

    3 months ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 367778 **Position Number**: 20080987 **Posting End Date**: October 16, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical **Union**: CUPE **Anticipated Start - End Date**: ASAP - 10/30/2025 **Reason for Term**:Other...

  • Unit Clerk

    5 days ago

    Winnipeg, Canada Seven Oaks General Hospital Full time

    **Requisition ID**: 373261 **Position Number**: 20057717 **Posting End Date**: January 10, 2025 **City**: Winnipeg **Employer**: Seven Oaks General Hospital **Site**:Seven Oaks General Hospital **Department / Unit**: Rehab Geriatrics 4U4-5 **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date - End Date**: 01/06/2025 -...

  • Unit Clerk

    3 months ago

    Winnipeg, Canada Centre de Santé Saint-Boniface Full time

    **Requisition ID**: 367778 **Position Number**: 20080987 **Posting End Date**: October 16, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical **Union**: CUPE **Anticipated Start - End Date**: ASAP - 10/30/2025 **Reason for Term**: Other Leave **FTE**:...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada St. Boniface Hospital Full time

    **Requisition ID**: 371298 **Position Number**: 20080987 **Posting End Date**: December 9, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**:St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start - End Date**: 11/29/2024 - Indefinite **Reason for...

  • Unit Clerk

    1 month ago

    Winnipeg, Canada Centre de Santé Saint-Boniface Full time

    **Requisition ID**: 371298 **Position Number**: 20080987 **Posting End Date**: December 9, 2024 **City**: Winnipeg **Employer**: St. Boniface Hospital **Site**: St. Boniface Hospital **Department / Unit**: Post Natal Unit **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start - End Date**: 11/29/2024 - Indefinite **Reason for Term**: Other...