Inside Sales Representative

3 weeks ago


Norwich, Canada Sylvite Full time

Sylvite is a multinational, privately owned, business headquartered in Burlington Ontario providing critical products and services in the agricultural and transportation sectors. Sylvite provides a full supply chain solution for crop input products such as fertilizer, seed and pesticides.

We are look for a inside sales and customer service representative who is passionate about agriculture sales and providing exceptional customer service.

Job Duties:
Sales Support:

- Establish, develop and maintain positive business and customer relationships with the Silverhill’s General Accounts
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Coordinate sales effort with team members and other branches when necessary
- In store lawn, turf and garden sales
- Invoicing and support for chemical, seed, fertilizer and stores warehouse
- Take payments from retail customers

Office and Customer Support:

- Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality
- Perform friendly and professional primary contact with clients while establishing rapport with visitors and people going in and out of the site, ensuring adherence to site safety procedures
- Entertain and answer basic queries made by the clients
- Assist in planning, coordinate and organize various meetings, events and conferences
- Assist in communication to Sylvite Agri-Services employees and/or customers

Operations Support:

- Support the Branch manager with dispatching of pick-ups and deliveries.
- Assist walk in traditional customers with crop input needs with General accounts
- Assist in establishing a system to accumulate grower agronomic information

**Job Types**: Full-time, Permanent

**Salary**: From $18.50 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Agricultural: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence "g" (preferred)

Ability to Commute:

- Norwich, ON N0J 1P0 (required)

Work Location: In person


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