Ccaas Sme with Strong Experience in Aws Connect

About Us: Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...

About Us: Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...

About Us: Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...

Job Title: Contact Center Architect ( CCaaS ) Location: Canada / remoteCompany Overview: Experts at delivering cloud microservices enterprise applications, creatively advancing corporate telephony, collaboration and customer experience solutions.IG Recruit is proud to be a valued recruitment partner with a global high-growth business. Our client is looking...

Job Title: Contact Center Architect ( CCaaS ) Location: Canada / remoteCompany Overview: Experts at delivering cloud microservices enterprise applications, creatively advancing corporate telephony, collaboration and customer experience solutions.IG Recruit is proud to be a valued recruitment partner with a global high-growth business. Our client is looking...

About Us: Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...

About Us: Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented...

Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.Location: Remote (Canada/US)Required Start Date: ASAPRequired End Date: 6 months + renewType:...

Urgent Role - AWS Connect Location - Toronto, ON Job Description - AWS Designer with IVR and Lex Bot development experience - Experience in building chatbot/virtual assistant solutions using Amazon LEX. - Experience building solutions for IVR (voice chatbot). - Experience in Jscript, python,.Net, Perl - Comfortable working with basic change management and...

Job Title: Amazon Connect Solutions DesignerCompany: Software International (SI)Location: Remote in Canada or the USContract Type: Long-term contract with an IT consulting clientDuration: 6 months, with possible renewalWork Hours: 40 hours per weekResponsibilities:Design and configure Amazon Connect solutions to meet business requirements, including...

Capco is an innovative consulting firm that helps organizations navigate the complexities of digital transformation. We're seeking a seasoned CCaaS Implementation Manager to join our team and lead the delivery of our CCaaS solution. This critical project requires a highly skilled professional with extensive experience in managing large-scale CCaaS...

Slalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work. Since our consulting business...

**Capco - The Future. Now.** **Key Responsibilities**: **Leadership & Coordination**: - Lead and inspire a team of Business Systems Analysts (BSAs), ensuring they are aligned, motivated, and effectively executing their roles in a high-pressure environment. - Proactively engage with business stakeholders to drive the requirements gathering process, ensuring...

**Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - 5 years of experience in contact center technologies, including CCaaS, IVR, ACD, and CRM integration. - Experience with migrations to Cloud contact center solutions, Conversational AI, Natural Language Processing, and related contact center technologies...

Capco – The Future. Now. We are looking for a strong BSA (Business Systems Analyst) Lead to oversee and drive the implementation of a CCaaS (Contact Center as a Service) solution within a large, matrixed organization. The BSA Lead will play a pivotal leadership role in guiding business teams through the requirements elicitation process and navigating an...

Job Description: As a Senior AWS Connect Developer, you will act as the technical authority on AWS Connect within the Support Voice Platform team. Partnering with the business transformation team, you will lead the design and implementation of innovative contact center technologies integrated with Salesforce CRM. This role involves collaborating with senior...

Job Description: As a Senior AWS Connect Developer, you will act as the technical authority on AWS Connect within the Support Voice Platform team. Partnering with the business transformation team, you will lead the design and implementation of innovative contact center technologies integrated with Salesforce CRM. This role involves collaborating with senior...

Job Description: As a Senior AWS Connect Developer, you will act as the technical authority on AWS Connect within the Support Voice Platform team. Partnering with the business transformation team, you will lead the design and implementation of innovative contact center technologies integrated with Salesforce CRM. This role involves collaborating with senior...

Job Description - Senior AWS Connect Developer (078135)Job Description:As a Senior AWS Connect Developer, you will act as the technical authority on AWS Connect within the Support Voice Platform team. Partnering with the business transformation team, you will lead the design and implementation of innovative contact center technologies integrated with...

NICE Solution ArchitectToronto- HybridFull timeJob DescriptionPrimary Skills : CCaaS , NICE, GenesysMain ResponsibilitiesAbility to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc.Ability to work with enterprise and network architects to design low level architecture diagram.Ability to resolve integration and...