Anthropologie Store Manager

5 months ago


Ottawa, Canada Anthropologie Full time

OVERVIEW

The Store Manager leads the team to drive sales by taking an omni-channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of creativity, collaboration, innovation, and trust.

RESPONSIBILITIES

Customer Experience
- Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized
- Utilizes service indicators and scheduling strategies to empower and reinforce a service and selling culture; motivates key leaders to cultivate customer relationships through styling services and store events
- Leads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
- Drives a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store events

Leadership + Team Management
- Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
- Develops a proactive talent strategy and interviews regularly to build an external network of talent to add different perspectives and experience to the team
- Engages the team to fuel internal growth; partners with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connection
- Prioritizes team growth by effectively scheduling time allocated for development; champions brand related initiatives such as the SPARKED Journal, employee recognition, and team-building activities

Visual + Business Operations
- Oversees and collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales forecasts, staff scheduling, and payroll management and adjusts accordingly
- Assesses store business using company reporting tools to identify department and global opportunities for the store; empowers team to make strategic, creative, and business-impacting decisions
- Guides and supports the creative process to ensure timely and effective execution of visual merchandising and display priorities
- Ensures product flow processes including shipment and omni operations are prioritized and executed efficiently to positively impact sales and the customer experience

Communication + Relationships
- Leads with a people-first philosophy; protects time for employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
- Fosters open communication and teamwork to ensure a collaborative environment; responds to all communication in a timely manner and ensures important company information reaches all levels of the team
- Educates the team on scheduling expectations while maintaining team availability, requests off, and skill set to ensure scheduling equality and ideal staffing levels
- Provides store and product insights related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas

QUALIFICATIONS
- Anthro brand fan
- 5+ years of retail leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays



  • Ottawa, Canada Anthropologie Full time

    **Location**: This position is located at 50 Rideau St, Ottawa, Ontario, K1N9J7 Canada Role Summary: A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Role Responsibilities: Customer Experience - Initiates genuine conversation to engage with the customer in a personalized way where...


  • Ottawa, Canada Anthropologie Full time

    OVERVIEW A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. RESPONSIBILITIES Customer Experience - Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued - Supports a selling environment in all areas of the sales...


  • Ottawa, Canada Anthropologie Full time

    The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. This role is a full-time key holding position._ Customer Experience - **Brand Ambassador**: acts as a brand...


  • Ottawa, Canada Anthropologie Full time

    OVERVIEW A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. RESPONSIBILITIES Customer Experience - Collaborates with the leadership team in cultivating an...

  • Store Manager

    5 months ago


    Ottawa, Canada Store Manager Garage Clothing 72 Scarborough Town Centre Full time

    We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over to 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975._ - Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Job Title: Store Operations ManagerAbout Us: Quickie Convenience StoreJob Summary: We are seeking a highly skilled and experienced Store Operations Manager to oversee the day-to-day operations of our retail store. The ideal candidate will have a proven track record of managing store operations, supervising staff, and ensuring exceptional customer...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    **Job Title:** Store Operations Manager for Quickie Convenience Store**Job Summary:** We are seeking a highly skilled Store Operations Manager to join our team at Quickie Convenience Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently...

  • Retail Store Manager

    4 weeks ago


    Ottawa, Ontario, Canada Quickie Convenience Store Full time

    About the Role:We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Quickie Convenience Store. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day management of our store, including supervising staff, maintaining inventory, and providing exceptional customer...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Job Title: Retail Store Management PositionJob Description:The Quickie Convenience Store is seeking a highly motivated and experienced retail store supervisor to join our team. As a key member of our management team, you will be responsible for supervising staff, assigning duties, hiring and training employees, and maintaining inventory levels.This is a...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Job OverviewWe are seeking a skilled Retail Store Supervisor to join our team at Quickie Convenience Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, including supervising staff, managing inventory, and maintaining a high level of customer service.

  • Retail Store Manager

    2 weeks ago


    Ottawa, Ontario, Canada Your Dollar Store with More Full time

    Job DescriptionWe are seeking an experienced Retail Store Manager to join our team at Your Dollar Store with More. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.About the Role:Manage and supervise a team of sales staff,...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Job SummaryWe are seeking a highly motivated and organized Retail Store Team Lead to join our team at Quickie Convenience Store. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.About YouTo be successful in this role, you must...


  • Ottawa, Ontario, Canada Quickie Convenience Store Full time

    Quickie Convenience Store is seeking a Retail Store Team Leader to join our team. The ideal candidate will have 1-2 years of retail experience and excellent leadership skills.About the RoleThe Retail Store Team Leader will be responsible for supervising a team of 3-4 staff members, assigning sales workers to duties, hiring and training new employees,...

  • Store Manager

    4 weeks ago


    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    4 weeks ago


    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    4 weeks ago


    Ottawa, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Manager

    2 months ago


    Ottawa, Canada Chef's Paradise by Doyon Despres Full time

    Do you have an interest in kitchen equipment and accessories? Are you passionate about retail and team management? We're looking for a **Store Supervisor** to join our team ! Reporting to the Branch Manager, you'll manage both personnel and store operations for our retail section. **Responsibilities**: **Store Operations**: - Ensure and maintain optimal...

  • Store Manager

    5 months ago


    Ottawa, Canada H&M Full time

    **Company Description** H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. At H&M We believe that it’s when you mix and match different...

  • Store Manager

    6 months ago


    Ottawa, Canada Wine Rack Full time

    Location: Wine Rack #95- 224 Hunt Club Road, Ottawa, K1V 1C1 **Job Description**: JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? To inspire every generation to savour the simple joys of life. As a Store Manager you are enthusiastic, outgoing and dedicated to providing exceptional customer service and leading a dynamic store team, while we provide...

  • Store Manager

    6 months ago


    Ottawa, Canada CA ParadisThe Chef's Paradise Full time

    **Store Supervisor - Ottawa Location** Chef's Paradise is now part of the Doyon Després family! Are you passionate about retail and team management? We're looking for a Store Supervisor to join our team in Ottawa! Reporting to the Branch manager, you'll manage both personnel and store operations for our retail section. **Responsibilities** **Store...