Part-time Sales Associate
3 weeks ago
**About the Role**
At MATT & NAT, We’re looking for a skilled Sales Associate, who will join our Chinook Centre location. As sales associate you are the first impression of our brand. You will be responsible for meeting sales targets, representing our brand, and providing an amazing experience to our customers. On the day to day, you will also be asked to support the management team. With cleaning, restocking, stock shipments and visual merchandising.
**What you’ll do**
You serve as MATT & NAT’s brand ambassador, developing and nurturing strong relationships with customers, placing high importance on brand experience and customer satisfaction:
- Warmly welcome customers in-store, answering to their queries and providing them with purchasing options based on their needs and wants.
- Remain knowledgeable on current products, pricing, and in-store promotions, ensuring all relevant information is communicated to customers.
- Follow and achieve company and individual sales and key performance indicator (KPI) targets.
- Generate ongoing sales opportunities, implementing cross-selling strategies for suitable products.
- Process POS (point of sale) purchases.
- Add new customers and update current customer information in our customer database, with the objective of growing MATT & NAT’s mailing list.
**Who you are**
- You are a dynamic, passionate individual who enjoys working in a fast-paced environment.
- You are a self-motivated professional able to maintain composure and courtesy at all times.
- You are a sales and customer service oriented individual with the ability to drive results.
- You display excellent teamwork skills.
- You are highly reliable and punctual at all times.
- You possess excellent organizational and time management skills with the ability to multi-task.
- You have an analytical mind with an eye for detail.
- You can adapt quickly to sudden changes with a positive attitude.
- You display strong communication and interpersonal skills with a natural ability to build and maintain relationships.
- You are naturally attentive to the needs of others and enjoy helping those around you.
- You have a love for fashion.
**What you’ll bring**
- High school diploma.
- Proven track record for driving sales.
- Experience in the fashion retail industry, an asset.
- Experience in visual merchandising, an asset.
- Familiarity with reading and analyzing key performance indicators (KPIs).
- Proficient with Microsoft Office Suite (Excel, Word, Outlook).
- Exceptional communication skills, both written and oral, in English.
- Familiarity of the MATT & NAT brand, company values, and understanding of our vegan beliefs.
- Ability to move and/or lift boxes and fixtures throughout the store.
- Capability to stand for long periods.
- Ability to work flexible schedules including weekends and select holidays.
**Job Types**: Part-time, Permanent
Part-time hours: 12-20 per week
**Salary**: From $15.00 per hour
Additional pay:
- Commission pay
**Benefits**:
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
COVID-19 considerations:
At Matt & Nat we follow all government/ local laws. We do offer all employees the option of wearing a mask, we also provide masks and gloves. We do regular cleaning of high traffic areas.
Ability to commute/relocate:
- Calgary, AB T2H 0K8: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
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