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Billing & Booking Clerk, Dentistry - Bc
1 month ago
**Billing & Booking Clerk, Dentistry**
BC Children’s Hospital
Vancouver, BC
The Billing &Booking Clerk works in a fast paced environment to perform billing, booking and reception duties. Books in/out patient appointments for various General Practitioners and Specialists. Assembles pertinent patient information into appropriate format. Performs direct billing functions by maintaining manual and computerized billing programs in accordance with dental insurance carriers’ policies, and collecting, processing, balancing and depositing payments from insurance carriers and patients. Performs reception duties such as answering general telephone enquiries related to patient appointments and receiving patients, many of whom are medically and/or physically compromised, and visitors. Arranges patient transportation when needed.
**What you’ll do**
- Schedule and book patient/client appointments in accordance with established priority level and various medical and health professional staff schedules by: receiving requests/requisition; responding to patient/client arrivals; checking schedules for appropriate times; identifying pre-test instructions; contacting patient/clients and physician offices to confirm appointments and relay instructions; following up with referring physician for requisitions not yet received; adjusting schedules; and making alternate arrangements for appointment cancellations or changes in facility operation.
- Prepare for patient visits by: obtaining applicable documentation, checking that information is complete; pulling charts; calling doctor's offices and/or patient/clients to track down pertinent information; entering demographics into the clinic's computerized patient/client registration system; completing applicable test requisitions according to information provided; transmitting test results and/or medical information via facsimile to various areas; and prepare appointment day sheets for clinic personnel.
- Admit patients using the hospital registration system by obtaining patient information and completing admission documentation.
- Complete month-end procedures and year-end report and provide Manager, clinicians and Finance with required reports. Verify patient account statements and mail out monthly. Liaise with Finance to resolve discrepancies. Provide Finance with a quarterly account write-off patient list.
- Assemble pertinent patient information such as charts, x-rays and laboratory reports prior to appointments and ensure follow-up and applicable billing information is received and entered into computer. Request, collect and return charts to Health Records.
**What you bring**
- Grade 12, completion of a dental receptionist course plus one (1) year recent related experience or an equivalent combination of education, training and experience.
You have the ability to:
- **Keyboard at 45 wpm.**:
- Communicate effectively verbally and in writing.
- Organize work.
- Carry out the duties.
- Deal with others effectively.
- Operate related equipment.
- Physically carry out the duties of the position.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
**Job Type**:Regula
