Assistant Manager
6 months ago
Responsibilities:
- Assist in overseeing daily operations of the retail store
- Supervise and train retail staff to ensure excellent customer service
- Implement and enforce company policies and procedures
- Monitor and manage inventory levels to meet customer demand
- Collaborate with the Store Manager to develop and execute sales strategies
- Assist with budgeting and financial planning for the store
- Handle cash transactions and ensure accurate cash handling procedures are followed
- Maintain a clean and organized store environment
- Resolve customer complaints or issues in a professional and timely manner
- Assist with recruiting, hiring, and training new employees
**Skills**:
- Strong retail sales experience in the pet industry with a proven track record of meeting or exceeding sales targets
- Excellent supervisory skills, with the ability to motivate and lead a team
- Proficient in cash handling procedures and basic accounting principles
- Knowledge of inventory management and merchandising techniques
- Exceptional customer service skills, with the ability to resolve customer complaints effectively
- Strong communication skills, both verbal and written, including phone etiquette
- Ability to multitask and prioritize tasks in a fast-paced retail environment
- Familiarity with recruiting and onboarding processes
Must be able to lift up to 40 lbs.
**Salary**: $20.00-$30.00 per hour
Expected hours: 40 per week
**Benefits**:
- Store discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
**Experience**:
- pet industry: 1 year (required)
Work Location: In person
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